Sales Development Representative - Customer Inbound

Posted Yesterday
Be an Early Applicant
3 Locations
In-Office
25-25 Hourly
Entry level
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The go-to-market platform to find, acquire, and grow customers.
The Role
The role involves engaging and qualifying inbound leads from existing customers, identifying gaps, articulating solutions, collaborating with Account Managers, and engaging in proactive selling efforts.
Summary Generated by Built In

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.


We are rapidly growing and looking to add talented and passionate people to our Customer Inbound Sales Development team! This is a unique role focused on growing and selling into Zoominfo’s existing customer base. Your job will be to field customer requests, uncover pain points and help generate upsell opportunities that grow our customer accounts. 

You’ll receive world-class training, be surrounded by incredible coworkers and leaders who are invested in your growth, and get hands-on experience building the foundation for a rewarding career in tech sales.

If you’re naturally curious, love solving problems, and want to make a difference by helping customers get more value from the tools they already use, read on!

What You Will Do:
  • Engage and qualify inbound leads from current customers to build pipeline for our Account Managers
  • Lead with curiosity and ask thoughtful discovery questions to identify gaps, goals, and opportunities
  • Articulate the ZoomInfo value proposition by educating customers on how our full suite of solutions can solve challenges across Sales, Marketing, Operations, and Recruiting
  • Collaborate closely with Account Managers to identify strategic expansion opportunities
  • Build trust and credibility with both internal and external stakeholders
  • While you will be working with customers, this is not a customer service or support role. You will be tasked with selling and engaging with customers on a daily basis. Assuming successful, you will progress into roles where you will be expected to cold call prospects who may not be aware of Zoominfo.
What You Bring:
  • A friendly, engaging communication style that inspires trust
  • The ability to identify what matters most to others and align value to their needs
  • Curiosity and a passion for solving customer problems
  • A growth mindset, strong work ethic, and willingness to learn quickly
  • Dependability, resourcefulness, and creativity when facing challenges

What’s In It For You:

  • Incredibly strong onboarding program, be set up for success in your first 90 days
  • Pathfinder career development program - build competitive skills and tenure to unlock pay increases every six months
  • Top notch tech stack
  • Market leading product offering (check out our long list of G2 awards)
  • Benefits to Help You Thrive - 
    • Comprehensive Medical, Dental, Vision
    • Eligibility for Future Equity Awards
    • 401k Matching (50% of the first 7% of your contribution)
    • 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers
    • Family forming benefits up to $20k, plus discounts on a Care.com membership
    • Virgin Pulse Wellness Program
    • Optional add-ons such as pet insurance, legal service support, and more! 

If you’re driven, results-oriented, and ready to make an impact, ZoomInfo is the place for you. Join us, and be part of our exciting journey!

This is an in office position, working a minimum of four days per week from one of our offices. 

The US hourly rate for this position is $25 per hour + variable compensation + benefits.

We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

About us: 

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

ZoomInfo Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ZoomInfo and has not been reviewed or approved by ZoomInfo.

  • Healthcare Strength Benefits include comprehensive medical, dental, and vision coverage, plus mental health, transgender healthcare, wellness programs, gym reimbursement, and notable fertility assistance. Healthcare options are often described as competitive and a prominent strength of the total rewards.
  • Parental & Family Support Programs include generous parental leave, childcare assistance, Care.com access, and substantial adoption and surrogacy support. Family-forming benefits and leave policies indicate robust support for different life stages.
  • Leave & Time Off Breadth Salaried employees receive unlimited time off alongside paid holidays, flexible time off, wellness days, and bereavement leave. Unlimited PTO is described as genuinely usable in some roles and a meaningful component of the package.

ZoomInfo Insights

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The Company
HQ: Vancouver, WA
3,500 Employees
Year Founded: 2007

What We Do

ZoomInfo is the go-to-market (GTM) platform for businesses development and revenue growth. Powered by real-time data and insights, our unified engagement platform helps sales and marketing teams find, acquire, and grow customers.

Why Work With Us

ZoomInfo is where the world’s brightest minds in Data and Go-To-Market come together to do their best work. We’re a founder-led organization that recognizes your success with 2x the career mobility of our SaaS peers. Being action-oriented, resourceful, and resilient will not only help you fit in, it will help you thrive.

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