Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
The Inside Channel Development Representative is responsible for enabling and supporting non-managed partners by providing timely, high-quality assistance across licensing, product inquiries, and partner program engagement. This role acts as a key point of contact for partners interacting with Veeam, ensuring a smooth experience and driving long-term collaboration within the partner ecosystem.
What You’ll Do- Provide reactive support to non-managed partners within defined SLAs (48 hours), including licensing and product-related inquiries
- Assist partners in progressing and closing Veeam deals
- Support onboarding by enrolling and activating new partners in the Veeam ProPartner Network
- Collaborate with Distribution Managers and internal teams to efficiently manage partner requests
- Build and maintain strong knowledge of Veeam products and their value for partners
- Promote adoption of the ProPartner Portal and Partner University
- Support partner engagement initiatives, including reactivation campaigns and outreach activities
- Keep partners informed about Veeam promotions, updates, and news
- Bachelor’s degree in Business, Marketing, or a related field (preferred)
- Fluent English (written and spoken)
- Strong communication and interpersonal skills
- Ability to manage multiple tasks, prioritize effectively, and meet deadlines
- Comfortable working in a fast-paced, goal-oriented environment
- Ability to work both independently and collaboratively
- Strong written and verbal communication skills (email, messaging, phone)
- Previous experience in sales or customer support is a plus
- Motivation and curiosity to learn about technology and Veeam products
- 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
- Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
- Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
- Free access to Bookster library platform for borrowing your favorite books for free
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learnin
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Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.
By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.
Skills Required
- Bachelor’s degree in Business, Marketing, or a related field
- Fluent English, written and spoken
- Strong communication and interpersonal skills
- Ability to manage multiple tasks, prioritize effectively, and meet deadlines
- Comfort working in a fast-paced, goal-oriented environment
- Ability to work independently and collaboratively
- Strong written and verbal communication through email, messaging, and phone
- Previous sales or customer support experience
- Motivation and curiosity to learn about technology and Veeam products
Veeam Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeam and has not been reviewed or approved by Veeam.
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Healthcare Strength — Healthcare coverage is comprehensive with options that include employee-only no-cost tiers, plus mental-health support through an assistance program. Feedback suggests these offerings compare well in tech.
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Leave & Time Off Breadth — Time off includes unlimited PTO in the U.S., paid company holidays, quarterly company-wide recharge days, and paid volunteer time. Feedback suggests team norms influence how fully this flexibility is utilized.
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Strong & Reliable Incentives — Sales and pre-sales roles feature meaningful on-target earnings with competitive base and variable structures. Feedback suggests these plans provide strong upside for high performers.
Veeam Insights
What We Do
Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing data. Veeam has 400,000+ customers worldwide, including 82% of the Fortune 500 and 69% of the Global 2,000. Veeam’s 100% channel ecosystem includes global partners, as well as HPE, NetApp, Cisco and Lenovo as exclusive resellers, and boasts more than 35K transacting partners worldwide.
