Responsibilities
- Recruit, interview, and onboard new SDAs as the team scales
- Monitor daily performance across all SDAs, with a primary focus on dials, conversion rates, and connected call time
- Listen to call recordings and provide specific, actionable coaching to each rep
- Track performance of call scripts, opening sequences, and objection handling frameworks
- Identify associate-level concerns early, and intervene with targeted coaching
- Submit a concise daily and weekly performance report to senior leadership
- Maintain CRM and dialing platform standards across the team
Required Skills & Experience
- Prior experience managing a high-volume outbound SDR or cold calling team
- Experience making high-volume outbound calls and coaching from that experience, preferably experience calling prospects in the U.S.
- Able to analyze short call recordings to identify strengths and areas for improvement
- Strong communication skills, and a strong enough English fluency to interface daily with U.S. leadership
- Data-driven performance evaluation at the rep level. You can identify trends, and make decisions accordingly
- Maintains high standards for performance, both personally and for the team
Bonus experience that will stand out
- Experience building an SDR team from scratch
- Experience with CRM and outbound dialing platforms
We Offer
- 25 days off per year: 21 days of vacation, plus an additional day for Slava, non-working Serbian holidays, in accordance with the Law, plus 3 days of 100% paid sick leave
- You are covered with private health insurance, a package that will cover all your needs
- Employee stock options
- FitPass platform - because we care for your wellbeing as well
- Quarterly activity and events budgets for each team and yearly company-wide team-building trip
- Numerous perks in the office (Sweet Wednesday, Thursday office lunch, Movie nights…)
What We Do
CompStak creates transparency in commercial real estate by gathering information that is hard to find, difficult to compile or otherwise unavailable. The company's data is used by institutional owners to compare properties, hedge funds to make investments, and provides meaningful data for brokers, investors, appraisers, asset managers, etc.
Why Work With Us
We are a team that is scaling quickly with intention. We work hard and we care immensely about our clients, users, and each other. We've created an environment that fosters learning, collaboration, and career growth. It also fosters fun. Employee appreciation comes in many forms, from awesome swag and happy hours to promotions and great benefits
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