Sales Desk Manager

Posted Yesterday
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33612, Tampa, FL, USA
In-Office
Senior level
Automotive • Professional Services • Retail • Transportation
The Role
Manage and coach dealership sales staff to meet sales targets and maintain high customer satisfaction. Oversee daily sales desk activities, train and cross-train personnel, ensure customer engagement, and resolve customer concerns while monitoring CSI and performance.
Summary Generated by Built In
Dealership:L0341 Tampa Honda

Tampa Honda
Sales Desk Manager

We are part of Lithia & Driveway, a Fortune 500, publicly traded (NYSE: LAD) company that is on the fast track to even more success and development. Being the largest dealership group in America, there are many opportunities for you to pursue your short and long-term career goals.

 

We are committed to growing our company and Growing our People!

Lithia & Driveway is about….

Earning customers for life – Taking personal ownership – Improving constantly – Having fun!
 

If you are an Automotive Sales Manager who shares these goals, we want to talk to you!

Responsibilities
The Automotive Sales Desk Manager manages the activities of all sales staff ensuring sales targets and customer service levels are achieved.  This individual is responsible for training, cross-training, and development of all sales staff.

  • Ensure sales goals are attained
  • Manage daily activity & training of the sales staff
  • Ensure sales people are engaging with customers
  • Address and resolve customer concerns

Qualifications
  • Previous Automotive Sales Management experience a plus
  • Must have a proven track record with an exceptional CSI
  • Strong communication and customer engagement skills
  • Acceptable driving record and a valid driver's license in your state of residence

We offer a comprehensive benefits package designed to support you and your family, including:  

  • Competitive pay 
  • Medical, Dental and Vision Plans 
  • Paid Holidays & PTO 
  • Short and Long-Term Disability 
  • Paid Life Insurance 
  • 401(k) Retirement Plan 
  • Employee Stock Purchase Plan 
  • Lithia Learning Center 
  • Vehicle Purchase Discounts 
  • Wellness Programs 

For a more detailed view, visit: www.totalrewards.lithiadriveway.com

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

Skills Required

  • Proven track record with an exceptional CSI (Customer Satisfaction Index)
  • Strong communication and customer engagement skills
  • Acceptable driving record and a valid driver's license in your state of residence
  • High school graduate or equivalent; 18 years or older
  • Previous Automotive Sales Management experience
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The Company
30,000 Employees

What We Do

Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.

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