Sales Desk Manager

Posted Yesterday
Be an Early Applicant
33612, Tampa, FL, USA
In-Office
Mid level
Automotive • Professional Services • Retail • Transportation
The Role
Lead and develop the dealership sales team to meet/exceed targets, deliver the Ford customer experience, train and coach staff, resolve customer concerns, support promotions and strategies, and maintain sales reporting and performance tracking.
Summary Generated by Built In
Dealership:L0499 Elder Ford of Tampa

Elder Ford of Tampa
 

Ford Sales ManagerFord experience required
 

The Sales Desk Manager at Elder Ford of Tampa leads our sales team to ensure sales targets and exceptional customer service are achieved. This role is responsible for training, cross-training, and developing all sales staff while creating a seamless Ford customer experience.
 

Join Elder Ford of Tampa, proud recipient of the Ford Triple Crown Award for outstanding sales, service, and customer satisfaction.
 

We are part of Lithia & Driveway (NYSE: LAD), a Fortune 500 company and the largest dealership group in America, offering tremendous opportunities to grow your career.
 

We are committed to Growing Our Company and Growing our People!

If you are an Automotive Sales Manager who shares these values, we want to talk to you!


Responsibilities
  • Ensure sales goals are met and exceeded
  • Manage daily activity and training of sales staff
  • Ensure all sales associates engage with customers and deliver the signature Ford experience
  • Coach and develop sales staff for continuous improvement
  • Address and resolve customer concerns promptly and professionally
  • Collaborate with management on sales strategies and promotions
  • Maintain accurate sales reports and performance tracking

Qualifications
  • Previous Automotive Sales Management experience required
  • Must have a proven track record with an exceptional CSI
  • CDK Experience a Plus!
  • 3+ years of Ford Sales Manager Experience
  • Strong communication and customer engagement skills
  • Acceptable driving record and a valid driver's license in your state of residence

We offer best-in-class industry benefits

  • Competitive pay 
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

Skills Required

  • Previous Automotive Sales Management experience
  • 3+ years of Ford Sales Manager experience
  • Proven track record with exceptional CSI (Customer Satisfaction Index)
  • CDK experience
  • Strong communication and customer engagement skills
  • Valid driver's license and acceptable driving record
  • High school graduate or equivalent; 18 years or older
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The Company
30,000 Employees

What We Do

Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.

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