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Charlotte, NC, USA
In-Office
Entry level
Events • Travel • Hospitality
The Role
Provides administrative and sales support to the hotel sales team by managing schedules, correspondence, proposals, contracts, client visits, site inspections, events, sales records, customer inquiries, collateral, and promotional campaigns. Requires strong organization, communication, attention to detail, and proficiency with office productivity and CRM software.
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Job Summary & Responsibilities

Job Description


Sales Coordinator 

Department: Sales & Marketing

Reports To: Director of Sales & Marketing


Northwood Overview


An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.


Job Overview:


The Sales Coordinator provides administrative and sales support to the sales team. This role involves handling sales correspondence, preparing sales proposals, coordinating sales activities, and maintaining accurate sales records. The ideal candidate is organized, detail-oriented, and possesses strong communication skills.


Responsibilities and Duties:


· Provides administrative support to the sales team, including scheduling appointments, managing calendars, and preparing correspondence.

· Prepares sales proposals, contracts, and other sales-related documents.

· Coordinates sales activities, such as site inspections, client visits, and events.

· Maintains accurate sales records and reports.

· Handles customer inquiries and provides information about hotel products and services.

· Assists with sales collateral and marketing materials.

· Provides support for sales promotions and campaigns.


Education & Experience:


· Previous experience in an administrative or sales support role preferred.

· Strong organizational and time management skills.

· Excellent written and verbal communication skills.

· Proficiency in computer software, including word processing, spreadsheets, and CRM systems.

· Attention to detail and accuracy.


Perks & Benefits:


Northwood offers competitive salary, benefits package and opportunities for growth and development.


This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.


EEO and ADA Statements

The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Skills Required

  • Previous experience in an administrative or sales support role
  • Strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Proficiency with word processing software, spreadsheets, and CRM systems
  • Attention to detail and accuracy
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The Company
HQ: Charlotte, NC
350 Employees

What We Do

The Ballantyne, A Luxury Collection Hotel, Charlotte, is a premier AAA Four-Diamond luxury hotel and spa in South Charlotte. As part of Marriott's Luxury Collection, it blends timeless Southern charm with contemporary elegance, offering sophisticated accommodations, a world-class spa, and fine dining. It provides a prestigious sanctuary and exceptional event venues for discerning families, business executives, and leisure travelers.

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