Beyond Key Jobs

Sales Coordinator

Beyond Key

Sales Coordinator

Posted 7 Days Ago

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Hyderabad, Telangana, IND

In-Office

Junior

Information Technology • Business Intelligence • Consulting

The Role

Processes customer purchase orders, sales quotes, product releases, returns, RMAs, shipping updates, and invoicing documentation. Coordinates with account teams, customers, warehouses, and retailers to ensure accurate and timely parts shipments. Responds to customer communications, manages order status updates, and supports overall customer satisfaction while maintaining organized records and effective follow-through.

Summary Generated by Built In

About Beyond Key:

We are a Microsoft Gold Partner and a Great Place to Work-certified company. "Happy Team Members, Happy Clients" is a principle we hold dear. We are an international IT consulting and software services firm committed to providing. Cutting-edge services and products that satisfy our clients' global needs. Our company was established in 2005, and since then we've expanded our team by including more than 350+ Talented skilled software professionals. Our clients come from the United States, Canada, Europe, Australia, the Middle East, and India, and we create and design IT solutions for them. If you need any more details, you can get them at https://www.beyondkey.com/about.

Role Summary:

The role of the sales Coordinator is to process purchase orders/work orders for parts shipments (Reorders) for multiple retailers, update customer portals as required.

Essential Job Functions:

• Process new customer purchase orders using the company’s order processing system

• Prepare and process sales quotes for parts shipments if customer’s request

• Release product orders to meet customer requested delivery dates

• Interface with the account team to review accuracy of parts shipping

• Update customer and/or account team with order shipping status or shipment delays

• Process returns labels and RMA’s for unused product

• Attach required documents and process sales orders for invoicing

• Contribute to overall customer satisfaction by promptly answering emails and phone calls

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Uncompromised approach to and respect for confidentiality.

• Unquestionable workplace ethics.

• Professional demeanor on telephone and through email with corporate and warehouse location contacts and with all external customers.

• Own all assigned tasks

• Welcoming, positive, and inclusive attitude.

• Ability to communicate with, and work effectively through other people at all levels of the company

• Highly organized, detail-oriented, and great follow-up and follow-through skills.

• Computer skills, including software used in this office (Navision, Word, Excel, Outlook, CRM).

• Ability to multi-task and prioritize effectively without continuous supervision

Education And/OR Experience:

• 1 year prior related sales support experience

• Experience in a technical or manufacturing environment is highly desirable.

Language Skills:

Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to all team members and levels within the organization.

Mathematical Skills:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Other Skills And Abilities:

• Exemplify excellence in professionalism in all aspects of day-to-day duties and responsibilities

• Communicate warmth, understanding and helpfulness when interacting with all internal and external contacts

• Highly self-aware and open to learning about personal effectiveness in the workplace and on teams

• Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies and goals of client.

• Respect for lines of communication and internal protocols

• Constantly strive to improve performance, effectiveness of the Sales team, and ultimately the company

Skills Required

At least 1 year of related sales support experience
Experience in a technical or manufacturing environment
Computer skills, including Navision, Word, Excel, Outlook, and CRM software
Professional telephone and email communication skills
Ability to communicate and work effectively with people at all company levels
Highly organized, detail-oriented, and strong follow-up skills
Ability to multitask and prioritize without continuous supervision
Ability to read, analyze, and interpret operational documents and procedures
Ability to write routine reports and correspondence
Basic mathematical skills involving arithmetic, ratios, percentages, and graphs
Ability to apply common sense and handle standardized problem-solving situations
Respect for confidentiality and workplace ethics

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The Company

HQ: Indore

500 Employees

What We Do

Our Journey of Growth, Trust, and Purpose. Two decades ago, Beyond Key started with a vision not just to solve business problems with technology, but to create lasting impact. Since day one, we’ve believed in genuine partnerships and consulting approach. We listen deeply, understand needs, and craft meaningful, lasting solutions. Over time, this belief has become a promise to be more than a service provider, to be a trusted ally in your growth journey. Today, we serve clients across industries and geographies, offering a diverse range of services including: – Business Intelligence, Data Services and Analytics – Microsoft 365 and SharePoint and Intranet Solutions – Dynamics 365 Services – Cloud Consulting & Implementation – AI & Automation – Custom Software Development Innovation at Beyond Key isn’t about trends, it’s about adding real value. Whether streamlining workflows or enabling smarter collaboration, we bring the same dedication to every engagement, large or small. Our strength lies in our people. We’ve built a culture rooted in support, growth, and purpose. Repeatedly recognized as a Great Place to Work, our team reflects a shared spirit of curiosity, care, and collaboration. We’re also proud of recognitions like Inc.’s Power Partner, Great Place to Work Certified for six times and our SOC 2 Type II certification, proof of our commitment to secure, reliable, and monitored data practices. As we look ahead, our core values of team oriented, trust & respect, passion and focus continue to guide us. In a world of constant change, our promise remains the same: to move forward with you, building better ways to work, grow, and succeed together.