The Role
Supports sales teams with quotations, orders, pricing, customer documentation, database maintenance, shipment tracking, reporting, and client communication. Coordinates order fulfillment with logistics, warehouse, accounts, operations, and production teams. Handles customer queries, payment follow-ups, sample dispatches, product availability checks, delivery updates, and internal sales activities.
Summary Generated by Built In
1. Sales Support & Coordination
2. Order Management
3. Documentation & Reporting
4. Customer Interaction
5. Internal Coordination
Assist the sales team with preparing quotations, proformas, sales orders, and pricing sheets.
Coordinate with clients for documentation requirements, follow-ups, and order status updates.
Maintain and update customer databases, leads, and sales pipelines.
Support the team in preparing presentations, product decks, and catalogues.
Manage end-to-end order processing, including order creation, tracking, and dispatch coordination.
Coordinate with logistics, warehouse, and accounts teams to ensure timely delivery.
Track shipment status, monitor delivery timelines, and flag potential delays.
Prepare and manage documents such as quotations, SOs, POs, invoices.
Maintain accurate records of samples, orders, payments, outstanding amounts, and follow-up actions.
Generate weekly and monthly sales reports for management review.
Handle client queries over phone/email and provide timely updates.
Ensure professional communication to maintain high service levels.
Follow up with customers for payments, feedback, and repeat orders.
Work closely with sales executives, operations, accounts, and warehouse teams.
Coordinate sample dispatch, product availability checks, and production timelines.
Help plan and execute internal team meetings, dealer visits, and sales activities.
Skills
SAP Account Management Customer Service
Skills Required
- SAP
- Account Management
- Customer Service
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The Company
What We Do
AH International is an India-based hospitality solutions company focused on hotel openings and operations. It provides turnkey OS&E and FF&E services, connecting hospitality clients with manufacturers and delivering sourced products, services, and experiences. Its offering spans procurement, hotel supplies, equipment, glassware, crockery, kitchen and engineering products, and other brand-aligned solutions designed to make hotel launches more efficient and coordinated across India and global hospitality markets.
