At Briggs Industrial Solutions, our team members and our culture are just as important to the company as serving our customers. We believe our team members are the key to our success and we pride ourselves in hiring the highest quality people, placing emphasis on safety, ethics, integrity and respect. We are an ESOP-owned company with a customer-first focus. We realize the decisions we make about investments and operating practices ultimately affect the lives of our co-workers, families and business partners. And like those who went before us, every one of us takes that responsibility seriously.
Businesses: Briggs Equipment, Briggs Earth & Ag, Briggs Truck & Rail, Briggs Warehouse Solutions
Mission Statement: Keep business moving by being proactive, accessible, knowledgeable and above all else safe.
Value Proposition: We are an ESOP-owned company with a customer-first focus. Our solutions experts help keep your business moving by being proactive, accessible, knowledgeable and safe.
Values: Balance, Respect, Integrity, Growth, Grit, Safety
Competitive benefits:
- 401(k)
- Educational Assistance
- Employee Assistance Program (EAP)
- Employee Stock Ownership Program (ESOP)
- Hands On and Virtual Training
- Paid Holidays
- Paid Time Off
Simply stated, Briggs team members strive to do the right thing by exceeding the expectations of each other, our customers and our community.
POSITION PURPOSE:
The Sales Coordinator, Used is responsible for providing administrative support to the Sales / Used Equipment Department within the assigned location. Ensures all Briggs Equipment standards are adhered to and executed consistent with company direction.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
1. Administer the off-lease process, to include inspections, quoting repairs and freight costs, negotiating pricing with the finance company in partnership with the local Manager, Sales and receiving used equipment into inventory
2. Coordinate the wholesale purchase process, to include negotiating wholesaler offers, in partnership with the local Manager, Sales
3. Submit the used equipment purchases, with proper authorization signatures for the assigned location, to the Hyster-Yale Corporate Fleet Group
4. Communicate and coordinate used equipment order placement, status updates, analytics and reporting and research for internal / external customers
5. Coordinate and track used equipment delivery and bill of ladings for records
6. Ensure execution of unit make-readies in partnership with the Service Department
7. Publish the used inventory availability to the sales and management teams
8. Communicate the ‘ready’ used inventory flyers with specifications to sales teams
9. Create and manage soft / hard copy files of unit transactions, to include photos of used units
10. Process Accounts Payable, Accounts Receivable or Warranty related to used equipment, to include payment of invoices
11. Work with cross functional partners to ensure used equipment is in alignment with the Organization in all process and direction
12. Performs other related duties as assigned
MINIMUM QUALIFICATIONS
Basic Knowledge & Competencies:
• Excellent customer service, time management and multi-tasking skills
• Excellent verbal and written communication skills
• Ability to work with a high sense of urgency and minimal supervision in a dynamic, fast-paced environment.
• Thorough knowledge of all systems, procedures, techniques, equipment, operations, standards and reports that apply to the branch operations
• Demonstrated ability to make decisions, develop plans and procedures, implement, monitor and complete tasks
• Ability to develop rapport across the organization to address and solve problems
• Proficient in MS Office Suite (Outlook, Word, Excel and PowerPoint)
Previous Experience/Education:
• Bachelor’s Degree or equivalent experience preferred
• 2+ years customer service, operations, or similar work experience preferred
• Experience in negotiating and project management preferred
• Experience in the material handling industry; dealership experience preferred
PHYSICAL REQUIREMENTS
• Working conditions are normal for an office environment
• Ability to lift up to 20 pounds
Skills Required
- Excellent customer service, time management, and multitasking skills
- Excellent verbal and written communication skills
- Ability to work with urgency and minimal supervision in a fast-paced environment
- Knowledge of branch operations systems, procedures, equipment, standards, and reports
- Ability to make decisions, develop plans and procedures, implement processes, monitor progress, and complete tasks
- Ability to build rapport across the organization and solve problems
- Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
- Bachelor's degree or equivalent experience
- At least 2 years of customer service, operations, or similar work experience
- Experience with negotiation and project management
- Experience in the material handling industry or dealership environment
- Ability to work in an office environment and lift up to 20 pounds
What We Do
Briggs Industrial Solutions was created from our original company Briggs Equipment which has been in business for more than 125 years. With a desire to diversify the business and provide a more comprehensive offering to our customers we created four distinct businesses: Briggs Equipment, Briggs Truck & Rail, Briggs Earth & Ag and Briggs Warehouse Solutions. Each business has dedicated leaders to drive customer experience and future growth.
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