Joseph Joseph is a global housewares brand known for innovative, functional consumer products sold across major retailers and ecommerce channels worldwide. We are expanding our U.S. sales team and are seeking a Sales Coordinator to support our growing business across key retail channels.
Reporting to the VP of Sales, this role plays a critical role in supporting the sales organization through customer communication, sales administration, inside sales activities, and management of our off-price channel business. The successful candidate will work closely with customers and cross-functional teams to help drive operational excellence and sales growth.
What you will be doing:
Provide day-to-day administrative support to the U.S. sales team, ensuring timely and accurate execution of key business processes
Serve as a primary point of contact for customers regarding product information, order status, inventory availability, pricing inquiries, and general account support
Support inside sales efforts, including calling and emailing customers daily
Assist external brokers in the management off-price retail accounts, including coordinating product offerings and pricing
Prepare sales reports, presentations, new item forms, customer documentation, and other materials required to support the sales team
Assist with new product launches, promotional programs, and customer-specific initiatives
Coordinate with Customer Service, Sales Operations, Supply Chain, Marketing, and Finance teams to resolve customer issues and ensure a high level of customer satisfaction
Maintain customer records, pricing files, and sales information within company systems
Support trade shows, customer meetings, and sales events as required
Contribute to continuous improvement initiatives and support changing business priorities as the organization grows
What we need from you:
2+ years of experience in a sales support, sales administration, customer service, inside sales, or account coordination role, preferably within consumer products or retail
Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
Excellent verbal and written communication skills with a customer-focused approach
Experience working directly with customers and building positive business relationships
Proficiency in Microsoft Excel, PowerPoint, Outlook, and other Microsoft Office applications
Strong attention to detail and commitment to accuracy
Analytical mindset with the ability to interpret sales data and generate actionable insights
Ability to work collaboratively across multiple departments and levels of the organization
Self-motivated, proactive, and eager to learn and grow within a sales organization
Experience with retail customers, order management systems, or ERP platforms is a plus
Bachelor's degree in Business, Marketing, or a related discipline preferred
What you will get from us:
$65,000-$75,000 salary range and bonus opportunity
Health Benefits
401(k) with company match
Flexible work environment - both in-office and remote
Opportunity for career growth and development within a growing global consumer products company
Skills Required
- 2+ years of experience in sales support, sales administration, customer service, inside sales, or account coordination
- Experience within consumer products or retail
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines
- Excellent verbal and written communication skills with a customer-focused approach
- Experience working directly with customers and building positive business relationships
- Proficiency in Microsoft Excel, PowerPoint, Outlook, and other Microsoft Office applications
- Strong attention to detail and commitment to accuracy
- Analytical mindset with the ability to interpret sales data and generate actionable insights
- Ability to work collaboratively across multiple departments and levels of the organization
- Self-motivated, proactive, and eager to learn and grow within a sales organization
- Experience with retail customers, order management systems, or ERP platforms
- Bachelor's degree in Business, Marketing, or a related discipline
What We Do
Joseph Joseph is a London-headquartered houseware brand founded by twin brothers Richard and Antony Joseph. The company creates distinctive, thoughtfully engineered products that use intelligent design to solve everyday problems while adding beauty and functionality. Its range spans kitchenware, cookware, laundry, bins, cleaning, bathroom, and storage solutions, sold across more than 100 countries through leading department stores, independent retailers, and e-commerce channels.
