Quick Snapshot
In this position, you will expertly navigate supporting the needs of our Mid-South Area Sales Team. Your primary responsibilities include: responding to support requests from our Sales team sent via Outlook email or through a MS Form, logging/completing Salesforce Tasks, generating and submitting individual and complex orders using Salesforce, managing multiple systems to complete the support request which may include extensive data mining and general financial reporting using Excel spreadsheets, handling occasional inbound/outbound voice calls and Teams video calls.
Additionally, this role includes limited, direct customer interaction via phone and email. We provide ample training through a formal onboarding program along with communicating clearly defined performance expectations to ensure your success!
While this will mostly be a work from home position, candidates need to be local to the Nashville area.
I. Job Summary
Under direct supervision, assists in administering the sales policies and procedures, and provides analytical and statistical support for the Sales Manager.
II. Essential Duties and Responsibilities
- Coordinates Sales programs and acts as a liaison between Sales and other departments.
- Performs basic clerical and statistical reporting for Sales on a daily basis. Provides detailed reports to the sales force on ranking, and monitors rankings on a monthly basis.
- Coordinates maintenance of weekly and monthly reporting, including recommendation of system changes.
- Audits monthly commission and expense reports to clarify and direct uniform sales policies and procedures. Provides information to Sales Managers on a daily basis.
- Reviews system changes and preparation of mail campaigns and endorsement agreements for National Account Programs.
- Monitors Sales Manager salaries and commissions providing statistical information for structural review.
- Designs forms and supervises layout and desktop publishing.
III. Qualifications
A. Required Qualifications
- High School Diploma or GED or High School Equivalency (accredited).
- 2 years previous work experience (in addition to education requirement).
B. Preferred Qualifications
- Experience with SalesForce.
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Normal setting for this job is: work from home.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
About UsABOUT WMWM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.
Equal Employment Opportunity
For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.
Real ID
In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.
About the TeamWhat is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.Skills Required
- High School Diploma or GED
- 2 years previous work experience
- Local to the Nashville area
- Experience with Salesforce
- Proficiency with Microsoft Excel for data mining and financial reporting
- Proficiency with Microsoft Outlook and Microsoft Teams
- Ability to handle inbound/outbound phone calls and Teams video calls
What We Do
WM is North America's leading provider of integrated environmental solutions. We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy. We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive. WM tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level. Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects.
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