Sales Coordinator I (63185)

We are Frymaster! We design, manufacture and supply best-in-class commercial fryers for the global foodservice market. We empower you to grow with us. We recognize you and reward you. We win together as one team. Bring your passion for excellence to our table.

As Sales Coordinator I, you are the liaison between the outside sales team, factory representatives and dealer network, as well as internal departments by helping to streamline processes, enhance communication and contribute to revenue growth.  This will require being organized, detail-oriented and capable of multitasking in a fast-paced environment.  Work is focused on responding to inbound calls and emails related to sales orders and resolving routine order/delivery issues.

Reporting directly to the Customer Service Manager, this position is based in Shreveport, LA.

This position is open to candidates who are authorized to work and reside in the following states: Alabama, Arkansas, Arizona, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina,  North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, Wisconsin or Wyoming. Due to payroll, tax, and employment law requirements, applicants must be located in one of these states at the time of hire.

Major Accountability:

• Providing knowledgeable sales support
• Maintain a good relationship with factory representatives and dealers
• Processing, monitoring and keeping track of purchase orders
• Logistics support/resolutions

Key Task & Responsibilities:

• Resolves routine and basic problems, communicates solution, ensuring satisfaction
• Address inquiries, provide product information and process purchase orders
• Communication with outside sales team and internal departments
• Maintain and update customer information
• May utilize a customer relationship application or database to record activities and product information
• May train or mentor less experienced team members

Education & Experience:

• High school diploma or equivalent
• 2 – 3 years experience in sales support or administrative role
• Manufacturing background preferred but not required

Skills & Abilities:

• Strong verbal and written communication skills
• Excellent organizational skills with the ability to multitask and prioritize effectively
• Detail oriented with strong analytical skills
• Customer-focused with a commitment to providing exceptional service
• Proficiency in MS Office applications; ability to operate all related equipment for the role
• Time management skills
• Able to function in a fast-paced environment coping with frequent changes, delays or unexpected events

Working Conditions:

• Normal office environment
• Must be able to sit for long periods of time

Our Benefits:

We believe that our people our one of our most valuable assets. That’s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

• Competitive wage
• Healthcare (medical, dental, vision)
• 401(k) savings plan
• Wellness Program
• Supplemental Health Plans
• Employee Assistance Program
• Training and Development
• Tuition Assistance
• Holiday Pay opportunities
• Employee discounts
• Paid Time Off (PTO)
• On-the-job training and skills development
• Basic Life Insurance
• Leave Program
• Employee Events and more…

* Frymaster, a Welbilt brand, creates award-winning, innovative, commercial fryers that are taking frying technology to a new level. We’ve taken the guesswork out of oil management for crews and operators. Our fryers walk crews through step-by-step processes to filter the oil simply and safely to extend oil life and increase profitability. Everybody wins with Frymaster fryers.  The Frymaster facility in Shreveport, LA is a division of Ali Group.

For more information about Frymaster, visit www.frymaster.com

To explore more Career opportunities at Welbilt, visit www.welbilt.us/Careers.com

Welbilt, Inc. is an equal opportunity employer which values diversity in the workplace.  All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.

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