About You
As a CARSOME Consultant, you are dedicated to providing a car-buying experience that
is fully transparent, trusted and convenient for our customers. Your mission will be to
assist customers in finding the perfect vehicle while ensuring a smooth and enjoyable
sales process.
Key Responsibilities:
● Customer Interaction: Provide an exceptional level of service by engaging with
customers to understand their needs, preferences, and concerns, guiding them
through the buying or selling process with empathy and expertise.
● Product Expertise: Utilize CARSOME’s digital tools to present and highlight the
features and benefits of our diverse inventory. Stay informed about market trends
and vehicle specifications to offer informed advice.
● Sales Management: Oversee the entire sales process from initial inquiry to
closing, including facilitating test drives, negotiating terms, and ensuring all
documentation is completed accurately and efficiently.
● Lead Development: Actively seek and nurture leads through proactive outreach,
follow-ups, and relationship-building efforts to drive sales and expand our
customer base.
● Customer Advocacy: Serve as a trusted advisor to customers, addressing any
issues or concerns promptly and ensuring a positive and seamless experience
throughout their journey.
● Team Coordination: Collaborate with team members, including operations and
inventory team, to ensure alignment and efficiency in meeting customer needs
and achieving sales goals.
● Feedback and Improvement: Gather and relay customer feedback to the
management team, contributing to continuous improvement in our processes
Similar Jobs
What We Do
CARSOME is Southeast Asia’s largest integrated automotive e-commerce platform. With operations across Malaysia, Indonesia, Thailand, Singapore, and the Philippines, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience. The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient, and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 1,700 employees across all its offices. CORE VALUES: • Customer First • Your Problem is My Problem • Yesterday's Best is Today's Baseline • Think Big, Start Small • Do More With Less • Stay Grounded • Be an Owner For more information, please visit www.carsome.com. CARSOME Sdn Bhd (1101954-M)
