Wells Fargo is seeking a Commercial Collections Associate Manager.
In this role, you will:
- Supervise a team engaged in the review and monitoring of accounts, collections, late charges and resolving customer disputes
- Participate in determining volume and profit goals with organizational impact and identify opportunities to determine appropriate course of action and conduct investigative steps to fully identify the issues within defined scope of responsibilities
- Identify and recommend opportunities for process improvement and risk control development
- Make day to day supervisory decisions
- Consult regarding moderately complex transactions, and determine appropriate course of action
- Oversee team, operations and compliance to implement strategies for the business area
- Exercise independent judgment while developing understanding of transaction quality or deficiencies, risks, and investigative steps to recommend solutions
- Monitor of bankruptcy proceedings and assist in litigation proceedings
- Collaborate with peers and team regarding inquiries of low to moderate complexity
- Interact directly with internal and external customers
- Supervise allocation of people and financial resources for Commercial Collections
- Mentor and guide talent development of direct reports and assist in hiring talent
Required Qualifications:
- 2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 1+ years of Leadership experience
Desired Qualifications:
- At least 1 year of people management experience with a span of control of at least 12 direct reports
- Good communication and presentation skills
- Experience analyzing data and identifying trends using MS Excel
- Exposure to transformation or process improvement initiatives
- Experience in commercial collections is an advantage
- Amenable to working permanent night shift schedule between 9 PM and 10 PM start times depending on the time zone
- Amenable to work at Five/Ne Building 31st Steet BGC Taguig City.
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What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.
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