At Raymour & Flanigan, we've built our reputation on one simple belief: when we take care of our people, our people take care of our customers. That commitment shows how we compensate, develop, and support every member of our team - with one of the most competitive packages in the furniture industry.
Role Overview
As a Sales Consultant, you'll play a meaningful role in your customers' lives, helping them find the right furniture for their home through a blend of consultative selling, genuine customer engagement, and thoughtful needs assessment. You'll create a personalized buying experience that builds customer satisfaction and naturally drives sales conversion.
Whether your background is in retail, hospitality, teaching, or another customer-focused environment, you'll bring your ability to connect with people, understand their needs, and guide them to the right solution.
In this role, you'll grow your business by building relationships, engaging with new and existing customers, and contributing to client prospecting, lead generation, and ongoing relationship management. You'll also identify opportunities for upselling and cross-selling in a way that enhances the customer experience.
Success comes from your ability to build trust, deliver great service, and consistently meet goals in a fast-paced, team-oriented environment.
What We Offer:
- Unlimited earning potential $65,000-$100,000 annually
- $5,000 sign-on bonus (performance-based)
- Health benefits, 401(k) with company match, discretionary profit sharing, and PTO
- Paid training - next sales training class starting soon
- Career growth and advancement opportunities
- A supportive, team-focused culture
What We're Looking For
- A passion for customer service and creating a great customer experience
- Strong listening skills and a naturally consultative approach
- Experience connecting with customers, whether through retail, hospitality, service, or sales
- Confidence in guiding decisions, including closing sales, navigating conversations, and overcoming objections in a helpful, respectful way
- Interest or experience in building relationships that drive repeat business (client relationship management)
- Comfort working toward goals, including sales quotas, KPIs, or other performance metrics
- Flexibility to work a retail schedule (evenings, weekends, holidays)
- Comfort with technology and learning new tools
- Sales experience is great--but not required. We also value experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.
Raymour & Flanigan is an inclusive workplace where associates succeed based on merit, qualifications, experience, ability, and performance. We do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information, or any other status protected by law, supported by our guiding principles.
This role is not eligible for visa sponsorship. Candidates must be authorized to work in the U.S. without sponsorship now or in the future.
Pay Range$17 - $111 Hourly
Compensation & BenefitsRaymour & Flanigan offers competitive compensation and a comprehensive benefits package: * Excellent Health, Dental & Vision Coverage * 401(k) with a Company Match * Paid Vacation and Holidays * Health Savings Account * Flexible Spending Account * Training and Development * Tuition Reimbursement Program * Generous Merchandise Discount * Short & Long Term Disability * Group Life Insurance * Specified Disease InsuranceSkills Required
- Customer service orientation and commitment to creating a positive customer experience
- Strong listening skills and a consultative approach
- Experience connecting with customers through retail, hospitality, service, sales, teaching, or similar people-focused work
- Ability to guide purchasing decisions, close sales, navigate conversations, and overcome objections
- Ability to build customer relationships and drive repeat business
- Comfort working toward sales quotas, KPIs, and performance metrics
- Flexibility to work evenings, weekends, and holidays
- Comfort with technology and learning new tools
- Sales experience
What We Do
Raymour & Flanigan Furniture® is a family-owned business that believes our people are our greatest asset. Since our first store opened in 1946, we have maintained that if our team works together, anything is possible. It is thanks to the hard work and dedication of our more than 5,800 associates that Raymour & Flanigan is now the 6th largest conventional furniture and mattress retailer in the U.S., and the largest in the Northeast. Raymour & Flanigan is committed to the success of our team personally and professionally. That is why we are a certified Great Place to Work. Everyday our associates deliver exceptional customer service and total commitment to our customers in seven states across the Northeast at more than 118 locations. Connect with Raymour & Flanigan Facebook: https://www.facebook.com/raymourandflanigan/ Instagram: https://www.instagram.com/raymourflanigan/ Pinterest: https://www.pinterest.com/raymourflanigan/ Twitter: https://www.twitter.com/raymourflanigan/ Houzz: https://www.houzz.com/pro/raymourflanigan/
