We are looking for a Sales Agent Outbound Calling to manage hot enquiries from customers interested in hearing aids. The role involves calling customers, understanding their needs, guiding them to the nearest clinic, and supporting appointment booking and sales conversion.
Key Responsibilities:
- Call customers who have enquired about hearing aids
- Understand their needs and explain the next process
- Guide customers to the nearest clinic
- Encourage clinic visits and consultations
- Follow up with interested customers
- Update customer records in the system
- Support lead conversion and clinic walk-ins
Preferred Education/Experience:
- Experience in outbound calling / telesales / telecalling preferred
- Good communication and customer handling skills
- Ability to guide and convince customers over the phone
- Basic computer knowledge
- Experience in healthcare or clinic-related processes is a plus
Skills Required
- Experience in outbound calling, telesales, or telecalling
- Good communication and customer handling skills
- Ability to guide and convince customers over the phone
- Basic computer knowledge
- Experience with healthcare or clinic-related processes
What We Do
ReSound, part of the GN Group, is a global leader in intelligent audio solutions and a pioneer in the hearing aid industry. They specialize in developing innovative digital hearing aids and wireless accessories designed to help people with hearing loss rediscover hearing and live active, fulfilling lives. By combining audiology expertise with deep research and development, they provide personalized sound experiences in over 80 countries.
