Key Responsibilities:
Sales
• Solicit and promote sales of PF-i products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, Credit Cards, Deposit etc.
Customer Service
• Ensure high standard of customer experience in line with the quality and standards set by the Bank.
Compliance
• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank.
Operations
• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank.
Requirements:
Bachelor Degree - Any related field(s).
1 year of experience in sales and customer service related field
Have the relevant licenses for the portfolio
Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
Strong selling and negotiation skills
Strong interpersonal skills and service oriental
Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
Ability to relate and connect to local community
Good communication skills
Basic understanding of finance and banking products
Basic computer skills
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders
Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services.
TOGETHER WE PROGRESS
Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so.
Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region.
We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead.
We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future.
We invite you to join us as we work towards a better and brighter future for all.
