Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You work in Mondelēz International Digital Services and perform administrative duties to support an impeccable service experience. In addition, you ensure that processes are adhered to and documented.
How you will contribute
You will be responsible for the daily administration and operational support for processes in your area of responsibility, ensuring that deadlines are met and service quality is delivered. To excel in this role, you will also ensure that activities are completed in compliance with standard operating procedures and legal requirements, including data privacy considerations. You will also work with other team members to ensure that end-to-end processes are efficient and accurate, including data input and maintenance, that access requests and issues are handled promptly, and that continuous improvement opportunities are identified and acted on.
- Your specific area of responsibility
- Administration with a strong customer-service orientation
- MS Office, especially Excel
- Meeting deadlines and strong prioritization skills
- Meticulously attending to details
- Working with a case management system
- Perform duties as needed related to budget, expenses and purchasing processes
- Answer calls and emails, responding to queries and requests appropriately
- Manage archiving and filing in line with statutory requirements and company policy
- Complete and update reports and maintain systems and data Undertake additional projects and tasks as requested
- Coordinate all logistics for travel, events, meetings, training, etc. where required
More about this role
Supports the AMEA S4o9 Regional Lead and Leadership Team
What you need to know about this position:
You will act as the center of control and people rely on your support and skill to keep things running smoothly as you take care of budgets, expenses, ordering supplies, answering calls and emails.
Education / Certifications:
Certificate and or Diploma in Business Administration
Job specific requirements:
- Highly developed customer service orientation
- Excellent written and verbal communication skills
- Office (Excel, Word, PowerPoint)
- Attention to detail combined with proactive attitude, very good communication and interpersonal skills
- Excellent teamwork and able to anticipate needs and respond accordingly
- Minimum 5 years' experience
Travel requirements: No Travel
Work schedule: General Working Hours
No Relocation support available
Business Unit Summary
Headquartered in Singapore, Mondelēz International's Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as Oreo and belVita biscuits, Kinh Do mooncakes, Cadbury, Cadbury Dairy Milk and Milka chocolate, Halls candy, Stride gum, Tang powdered beverage and Philadelphia cheese. We are also proud to be named a Top Employer in many of our markets.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Service Operations (Delivery)
Global Business Services
Top Skills
What We Do
Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world.
Our Purpose
Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way.
Our Brands
We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum.
Our People
Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are.
Our Strategies
We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities:
• Growth: accelerate consumer-centric growth
• Execution: drive operational excellence
• Culture: build a winning growth culture
Why Work With Us
We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.
Gallery
Mondelēz International Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
#TeamMDLZ Flexible Working Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time
