- Great benefits and remuneration – Base + Superannuation & Bonus
- Work with industry-leading products, technology and digital solutions
- Join a global organisation with a strong focus on safety, quality, innovation and career development
At KONE, we bring buildings to life
Look around and you'll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world, keeping people moving safely and efficiently every day.
Our work will take you in different directions.
We currently have an exciting opportunity for a Sales Consultant - Central Quote Desk to join our growing Service business, based in Mascot, NSW. Working within a customer-focused and highly motivated team, you will collaborate closely with our Service Business teams across Australia and New Zealand. You will play a key role in developing customer relationships, managing sales opportunities and delivering tailored solutions that support business growth.
What will you be doing?
- Acting as the point of contact for preparing and coordinating quotations through the Central Quote Desk
- Following up on leads and opportunities generated by our service and sales teams
- Understanding customer requirements and identifying opportunities to provide value-added solutions
- Preparing quotations, tenders and smaller project submissions, with proactive follow-up to secure business
- Building and maintaining strong relationships with customers and internal stakeholders
- Presenting and negotiating solutions with customers, including upselling service and digital offerings where appropriate
- Managing CRM activities and maintaining accurate customer and opportunity records
- Providing support to the wider sales team on selected sales-related matters
- Performing administration tasks and ensuring all records are updated accurately and in a timely manner
- Contributing to the achievement of sales targets and agreed individual KPIs
What are we looking for?
- A positive, customer-focused attitude with a passion for delivering tailored solutions
- Previous experience in sales, internal sales, customer service, quoting or business development roles
- An enthusiastic, self-motivated individual who enjoys building relationships, identifying opportunities and delivering outstanding customer experiences
- Strong communication, presentation and negotiation skills
- Commercial awareness with the ability to identify and develop sales opportunities
- Technical aptitude and the ability to quickly learn and understand our products and services
- Self-motivated with the ability to work both independently and collaboratively within a team environment
- A willingness to learn new technical and commercial skills
- Experience using CRM systems, with Salesforce highly regarded
What we offer
- Global career development opportunities
- Exposure to innovative and market-leading solutions
- Supportive, inclusive, and people-first culture
If you're ambitious, eager to learn, and motivated by building relationships and creating opportunities, we'd love to hear from you. Apply today and help shape the future with KONE
Note: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://kone.com/global/en/careers.html
Skills Required
- Previous experience in sales, internal sales, customer service, quoting, or business development
- Strong communication, presentation, and negotiation skills
- Commercial awareness and ability to identify and develop sales opportunities
- Technical aptitude and ability to learn products and services quickly
- Ability to work independently and collaboratively
- Experience using CRM systems
- Salesforce experience
- Australian or New Zealand permanent residency or citizenship
Kone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kone and has not been reviewed or approved by Kone.
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Fair & Transparent Compensation — Pay is considered competitive across many roles and markets, with field positions sometimes benefiting from overtime and strong union scales. Feedback suggests base compensation is often a relative positive even when other factors vary.
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Retirement Support — Retirement programs, including 401(k) and in some regions pension or annuity structures, are consistently highlighted as strong. Feedback suggests these elements meaningfully enhance the overall package.
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Healthcare Strength — Core health coverage is viewed as comprehensive, commonly including medical, dental, and vision options. Feedback suggests a global well‑being framework and EAP resources further reinforce health-related support.
Kone Insights
What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings. Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
