The Role
Drive enrollment by managing leads through the sales funnel, converting prospects into students, moderating WhatsApp and Telegram communities, hosting webinars, answering inquiries, tracking pipeline progress, building learner and partner relationships, reporting weekly performance metrics, and supporting referral and ambassador campaigns.
Summary Generated by Built In
Sales & Community Engagement Specialist
Summary
We are looking for a dynamic professional to lead enrollment efforts and foster community growth by bridging the gap between sales strategies and learner engagement. This pivotal position focuses on transforming initial interest into active program participation while cultivating a supportive network for prospective students and partners. The ideal candidate will excel at nurturing relationships, guiding inquiries, and driving measurable growth through strategic community management and targeted outreach.
Responsibilities
- Engage with leads originating from marketing initiatives to advance them through the sales funnel.
- Facilitate the transition of potential candidates into enrolled students across various program offerings.
- Oversee and moderate online communities on platforms such as WhatsApp and Telegram, ensuring active participation.
- Organize and lead interactive events, including webinars and informational sessions, to educate prospects.
- Address all incoming questions and provide expert guidance on program details via direct messaging channels.
- Monitor and document the progression of leads throughout the entire sales pipeline.
- Develop and maintain strong professional connections with both prospective learners and strategic partners.
- Compile and present weekly performance metrics regarding sales figures and engagement levels.
- Assist in the execution of referral programs and ambassador campaigns to expand reach.
Requirements
- Proven ability to drive conversions and manage the full sales cycle.
- Experience in community management across social messaging platforms.
- Strong communication skills with the capacity to guide prospects effectively.
- Proficiency in tracking data and generating clear, actionable reports.
- A relationship-focused mindset with a passion for education and learner success.
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Skills Required
- Proven ability to drive conversions and manage the full sales cycle
- Experience managing communities across social messaging platforms
- Strong communication skills and ability to guide prospects effectively
- Proficiency in tracking data and generating clear, actionable reports
- Relationship-focused mindset and passion for education and learner success
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The Company
What We Do
Jobberman is Nigeria's leading career development and recruitment solutions company, focusing on connecting qualified job seekers with verified employers. Headquartered in Lagos, Nigeria, the company operates as an online job marketplace and career portal. It provides comprehensive online career development support, training services, and personalized HR solutions designed to empower job seekers and assist employers in finding the right talent.
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