General Summary
The Sales Assistant- Apparel is responsible for supporting the execution of strategies set by their manager by performing general sales activities to maximize sales and margins, support and promote the brand and maintain optimal relationships with customers as well as internal partners. This position supports the Wholesale Apparel business.
The responsibilities described below are considered essential functions of the role. This position is based in our NYC office and requires working on-site.
Key Responsibilities
- Support sales team and manage showroom
- Tracking all samples sent in and out
- Provide support to Manager with all business functions for assigned accounts
- Pull weekly selling from key retailers and prepare them to be sent to internal and external partners. This requires understanding of how to read sales results and KPI’s
- Complete all asset and image templates for assigned accounts
- Ecomm PDP management with team, including copy and imagery updates according to delivery instructions
- Manage dropship process in its entirety for assigned accounts
- Assist with customer needs, such as EDI management, shipping and extensions, reorders, returns, and exchanges if needed.
- Knowledge of this process is essential, tracking weekly On orders to confirm delivery status and any potential delays
- Partner with internal customers and colleagues including Production, Operations and Design
- This is essential in market preparation, coordinating sample, line sheets accuracy and shipping of samples
- Track and regularly update the status of inventories and ATS
- Aligns with tracking weekly on orders and monthly/yearly bookings
- Able to manage multiple projects and deadlines with support and resources as needed, this role requires strong communication skills and being proactive and reactive as needed.
- Working collaboratively with all team members is essential.
- Perform other duties and special projects as assigned
Required Qualifications
- Bachelor’s degree or equivalent experience
- Proficient in Microsoft Office Suite
- Excellent written and verbal communication, problem-solving, and organizational skills
- Works well in a fast-paced environment and executes tasks quickly and efficiently- this needs to be emphasized clearly
- A self-starter with strong problem solving and organizational skills
The expected base salary for this position ranges from $26.00-$30.00. Ranges are based on various factors such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, Steve Madden offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, and career opportunities within a dynamic team.
Skills Required
- Bachelor's degree or equivalent experience
- Proficiency in Microsoft Office Suite
- Excellent written and verbal communication skills
- Strong problem-solving skills
- Strong organizational skills
- Ability to work in a fast-paced environment and execute tasks quickly and efficiently
- Self-starter mindset
Steve Madden Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Steve Madden and has not been reviewed or approved by Steve Madden.
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Healthcare Strength — Benefits include medical, dental, and vision coverage plus FSAs, an EAP, and wellness initiatives such as health fairs, flu shots, and Wellness Wednesdays. Feedback suggests these offerings are robust for eligible full-time employees.
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Retirement Support — A 401(k) plan with company matching contributions is available. This provides structured support for long-term savings.
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Wellbeing & Lifestyle Benefits — Employee merchandise discounts and extras like seasonal free shoes and third-party discount programs are emphasized. These lifestyle perks add tangible non-cash value to the total rewards package.
Steve Madden Insights
What We Do
Steven Madden, Ltd. is globally recognized as a leading company in the fashion industry. What began as a modest $1100 investment in 1990 has developed into one of the most iconic brands in footwear. From a factory in Queens, NY, Steve Madden has revolutionized the shoe industry, merging years of experience with unique and creative designs. Inspired by rock and roll and his NY roots, Steve’s vision to provide on-trend women and men with an outlet to express their individuality is innovative, daring, and inspiring. Steve’s innate understanding of trends and unparalleled willpower have resulted in millions of customers worldwide and propelled his designs to the forefront of fashion. In addition to marketing products under its own brands including Steve Madden®, Kurt Geiger London®, Dolce Vita®, Betsey Johnson®, Carvela®, Blondo® and ATM®, Steve Madden licenses footwear, handbags and other accessory categories for the Anne Klein® brand. In addition, Steve Madden designs and sources products under private label brand names for various retailers. Steve Madden’s wholesale distribution includes department stores, mass merchants, off-price retailers, shoe chains, online retailers, national chains, specialty retailers and independent stores. Steve Madden also directly operates brick-and-mortar retail stores and e-commerce websites. In addition, Steve Madden licenses certain of its brands to third parties for the marketing and sale of certain products in the apparel, accessory, and home categories. With an emphasis on retail, wholesale, licensing and international business, there's a constant need for new ideas and versatility. Our environment is extremely fast paced and requires associates to maintain a balance of energy and professionalism. Steve Madden is about fashion-forward product and great people. Our employees are energized, intelligent and passionate about our business and committed to providing excellent customer service.
