Who we are:
AerSale® is a global leader and market innovator specializing in aviation products and services to meet the growing demand for aftermarket support in global passenger, cargo, and government segments. Featuring complete aircraft nose-to-tail, value-added offerings, including Aircraft & Component Maintenance, Repair and Overhaul Services (MRO), Aircraft & Engine Sales and Leasing, Used Serviceable Material (USM) Sales and Parts Exchange, Flight Equipment Asset Management Services, Internally developed aircraft and component modifications (engineered solutions) designed to enhance aircraft performance and operating economics (e.g. AerSale®, AerTrak® and AerAware).
For more information, visit us at www.aersale.com.
Job Description:
Essential Duties and Responsibilities:
- Manage strategic customer accounts, which includes at a minimum, coordination, facilitation & communication skills required to maintain these strategic business accounts.
- Generate new and repeat sales by ascertaining existing and potential customer requirements, needs, and expectations.
- Establish, develop, and maintain positive relationships with current and potential customers.
- Provide price quotes of in-stock parts and/or parts available on the market.
- Systematically utilize proven methods incorporating customer tendencies, product knowledge, market intelligence, and historical data, which at a minimum must include availability, costs. and pricing to provide accurate quotes and sales orders in support of company objectives.
- Respond to customer questions regarding part availability and product use.
- Serve as point of contact for customer issues and ensure timely and accurate pricing, delivery, and quality.
- Meet or exceed target sales revenue goals by identifying and closing business with new and existing customers.
- Market part inventories to aviation world.
- Travel to customer locations, seminars and/or conventions as required to develop existing or potential sales' relationships.
- Complete all required systematic transactions to complete sales function, e.g., sourcing, communicating with customer, entering sales orders, requests for repairs, invoicing, shipping documents, follow-up with customer, etc.
- Serve as a point of contact for customer service issues ensuring customer satisfaction and profitability.
- Perform other duties as required.
Education and Experience:
- Associate degree from an accredited college or university or four years of related work experience.
- Two (2) years of proven aviation parts sales experience.
Skills and Abilities:
- Demonstrated ability to develop and maintain business, sales, and marketing plans.
- Excellent communication skills with the ability to coordinate and respond to verbal conversations and written requests.
- Working knowledge of Microsoft Office Suite, including but not limited to Word, Excel, Outlook, and internet.
- Must be able to learn new software and computer systems.
- Disciplined organizational and multi-tasking skills with a strong attention to detail.
- Ability to prioritize tasks and meet deadlines.
- Ability to work independently and as a collaborative team member.
- Must be able to successfully adapt to change.
- Strong problem-solving skills with the ability to resolve conflict situations.
Travel Requirements:
- Occasional travel required. Hours may vary due to organizational need.
If you would like to see your career take flight, apply today!
Skills Required
- High school diploma or GED
- Minimum one year of data entry experience (alpha and numeric) with high accuracy
- Proficiency in Microsoft Windows and Microsoft Office (Word and Excel)
- Previous experience in sales support, order processing, or customer service
- Experience with customer service administration tasks
- Proficiency with ERP or sales order systems (or ability to learn quickly)
- Strong organizational and time-management skills
- High attention to detail and accuracy
- Excellent written and verbal communication skills
- Ability to manage multiple orders and priorities simultaneously
- Ability to perform repetitive typing motions and occasionally lift up to 20 lbs
- Aviation or technical industry experience
What We Do
AerSale is a global leader in the supply of aftermarket aircraft, engines, OEM material and asset management services. We specialize in the sale and lease of mid-life commercial aircraft, while simultaneously offering our clients comprehensive material solutions and asset management services. Our customer-oriented approach of focusing on quality service and long-term client relationships has accelerated our launch and in just a few short years AerSale has acquired over 100 aircraft and 400 engines to support our growing customer base. Our customers include passenger and cargo airlines, government entities, leasing companies, multinational OEMs and independent MROs. AerSale operates sales offices, warehouses and distribution centers around the world to provide a highly responsive support network with greater asset availability at competitive pricing.
