Sales Assistant

Posted 6 Days Ago
Be an Early Applicant
Basingstoke, Basingstoke and Deane, Hampshire, England, GBR
In-Office
27K-27K Annually
Junior
Retail • Design • Industrial
The Role
Serve customers at the trade counter and via phone/email, provide product advice and recommendations, make outbound calls to win back customers, pursue sales opportunities, and perform warehouse duties including stock booking, picking, packing and manual handling of heavy items. Work 40 hours/week with some Saturday rota shifts.
Summary Generated by Built In

Salary:

£26,695 + Bonus + Excellent Benefits

Sales Assistant - Basingstoke (RG22 4DQ) - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

Also, did we mention? In addition to the £26,695 salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

As a Sales Assistant based in our Basingstoke branch you’ll be responsible for:  

  • Serving customers on the trade counter by understanding their specific needs and providing advice and product recommendations

  • Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude

  • Making outbound phone calls to previous customers to regain their business

  • Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers

  • General warehouse duties including booking incoming stock onto the system and putting it away and picking and packing customer orders which will involve manual handling heavy stock e.g. boilers, radiators, sinks and toilets

This is a full time time permanent role working 40 hours per week, Monday to Friday between 07.00am - 5.00pm and Saturday mornings on a rota basis 08.00am - 12.00pm.

And here’s what we’d like you to have:

  • Plumbing & Heating knowledge is ideal

  • Previous Face to Face sales and customer service experience is essential

  • Warehouse experience

  • To be a team player who is happy to assist in all areas to ensure the smooth running of the branch

  • Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic

  • To be comfortable lifting heavy items

We look forward to receiving your application

#ACHS150

Skills Required

  • Previous face-to-face sales and customer service experience
  • Warehouse experience
  • Comfortable lifting heavy items / manual handling
  • Availability to work 40 hours per week including Monday to Friday and Saturday morning rota
  • Team player willing to assist in all areas to ensure smooth branch operations
  • Plumbing and heating product knowledge
  • Eagerness to learn, positive and enthusiastic attitude, strong work ethic
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The Company
5,631 Employees
Year Founded: 1887

What We Do

C.P. Hart is a luxury bathroom supplier and retailer that provides high-quality products, design services, and installation for homeowners, designers, and contractors.

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