Drink More Water, together we grow.
Here at waterdrop®, we make drinking more water fun and convenient! Discover the world of innovative hydration with our fruity little cubes – Microdrinks. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000 retail and branded stores, we can't wait to take this journey to the next level – together with you!
Become part of our Store in…
Fulltime - 38 hours
Your responsibilities at waterdrop®:
Be an Ambassador for our Brand, Values and Product
Demonstrate our Retail Core Values of: Always Keep Growing, Together We
Win, Be The Consumer, Bring High Energy, Find A Way.
Provide excellent customer service and surpass customer expectations at every
opportunity. Assist customers to match their buying needs.
Identify customer needs and answer product related questions. Be able to respond to
queries on product prices, quality, features and benefits.
Take every opportunity to capture customer data in order to expand our database
and customer loyalty.
Resolve customer complaints promptly and successfully by investigating problems,
developing solutions and making appropriate recommendations to the management
team.
Deliver product excellence by maximising product knowledge with relevant
recommendations through our 6 Drop Selling Ceremony.
Attend and participate in store meetings and training sessions as required by your
manager.
Ensure that good communication with your colleagues is maintained
Have a positive attitude with the team and customers and be open to constructive
feedback that will help you develop and improve.
Maintain brand standards on visual display and merchandising, cleanliness and
general housekeeping.
Follow policies and procedures to maintain the security of stock, customer records
and cash handling.
Ensure that time keeping attendance is in line with the company's policies and
procedures. Opening and closing the store as and when required.
Be aware of Health & Safety requirements in the store.
What you bring to the table:
Be approachable and available to assist our customers with their shopping
experiences.
Enthusiasm and commitment to always provide excellent customer service.
Willing to adapt and take on new challenges.
Strong selling skills.
Always presents a professional image.
Ability to multitask.
The ability to maintain professionalism under all circumstances.
Works effectively and efficiently alone and in the team.
Prepared to go the extra mile when needed.
Good interpersonal and communication skills.
Demonstrate retail sales experience in a customer focused environment
What we offer you:
An ambitious and international team with whom fun is by no means neglected.
Individual development opportunities in one of the fastest growing e-commerce companies in Europe.
Discount on-and offline on your waterdrop® purchases and many free merchandising items.
Legendary team events and qualified training.
Additional monthly bonuses when targets are met.
Wanna drop in? Just send us your CV via the application button.
Skills Required
- Approachable and available to assist customers with their shopping experiences
- Enthusiasm and commitment to providing excellent customer service
- Willingness to adapt and take on new challenges
- Strong selling skills
- Professional personal presentation
- Ability to multitask
- Ability to maintain professionalism under all circumstances
- Ability to work effectively and efficiently independently and as part of a team
- Willingness to go the extra mile when needed
- Good interpersonal and communication skills
- Retail sales experience in a customer-focused environment
What We Do
waterdrop® is a beverage company focused on making hydration simple, healthier, and more sustainable. It develops sugar-free Microdrink cubes made from real fruit and plant extracts, which dissolve in still or sparkling water, providing an alternative to conventional single-use plastic bottles. The company sells its products online, through waterdrop® stores, and via retail partners, while promoting reduced plastic use and everyday hydration.
