Sales and Offer Support Engineer 销售支持工程师-上海

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Primary Objective主要目标：

Act as a key resource to provide professional technical support & suitable solution on cranes, hoist & steel structure products in offering and design. Working on special application, developing and innovating on existing products. Be responsible for communication and coordination between internal and external customers.

Key Activities职位描述：

• Provide pre-sales technical support to the sales team, including requirements clarification, solution configuration and quotation support, to ensure timely and competitive offers.
• Develop proposal and engineering solutions and complete detailed design deliverables for wire rope hoists, EOT cranes, under-running cranes and related products.
• Design special crane applications and steel structures; drive product improvement and/or development initiatives to meet customer specifications and application requirements.
• Support technical team activities, including engineering standards deployment, training and technical coordination.
• Coordinate engineering projects with internal teams and subcontractors to resolve technical issues across design, manufacturing and delivery.
• Conduct site visits to analyse applications, gather customer feedback, and implement compliant design modifications or product upgrades.
• Implement product modifications or upgrades in accordance with customer requirements, ensuring compliance with applicable standards and internal engineering processes.
• Other duties as assigned by the manager.
• Awareness of ISO 14001 & 45001 standard.

Skills & Knowledge:

• Bachelor’s degree or above; Major in mechanical engineering, steel structure engineering or other crane related;
• At least 3 years relevant experience and proven skills related to product development activities on machine or structure design;
• Familiar with related industrial crane standards and regulations;
• Experience in crane and lifting equipment industry is preferred;
• Engineering design and project management experience in multinational environment is preferred;
• Good computer skills;
• Good English skills in both oral and written;
• Excellent communication and coordination skills;

Behavioural Competencies:

• Positive attitude, hard working, able to work independently and under pressure;
• Ability to take ownership and responsibility, to have strong innovation ability and research spirit;
• Self-motivated, team oriented, target oriented.

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.