Sales Analyst

Reposted Yesterday
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Guadalupe, Gustavo A. Madero, Ciudad de México, MEX
In-Office
Junior
Industrial • Manufacturing
The Role
The Sales Analyst will support the Customer Service Sales Team by handling inquiries, processing orders, maintaining documentation, and assisting Account Managers with customer relationships.
Summary Generated by Built In
Our Dematic Logistics team has an immediate need for a Sales Analyst at our Monterrey location. The Sales Support Specialist works under the direction of the Service Sales Operations Manager. They will assist with handling requests and providing customer service guidance and support to the Customer Service Sales Team. Other responsibilities include dealing directly with internal and external customers, maintaining, and updating site documentation as required via Salesforce, processing order entry and renewals, monitoring service call/email activity, and following up with regional Account Managers and customers as needed.We offer:

What We Offer

  • Career Development

  • Competitive Compensation and Benefits

  • Pay Transparency

  • Global Opportunities 

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

 

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Logistics and Supply Chain Careers at Dematic

Chart your path! Whether you are an engineer, customer service agent, supply chain expert, or salesperson, Dematic has a role for you.

Tasks and Qualifications:

Essential Role and Responsibilities

  • Perform Order Entry processing and contract renewal documentation which includes: Review of documentation, uploading documentation, filling out documentation, auditing and reviewing peers' documentation and constant communication and follow-up to meet tight deadlines
  • Coordinate and oversee various project and scheduling activities as backup (or primary) support
  • Provides support to Account Managers, Aftermarket Account Managers, and customers during the sales process.
  • Assists in maintaining a detailed contact list, customer installations, and logging/tracking potential sales opportunities.    
  • Supports account relationships with the designated Account Manager(s).

 

What We Are Looking For

  • Strong interpersonal skills in dealing with internal and external customers
  • Strong organizational and communication skills
  • Experience with MS Office, Salesforce, and SAP
  • Ability to work in a high-pressure, high-stress, and dynamic environment
  • Positive attitude towards customers and co-workers
  • Prioritization skills are a must
  • Ability to identify problems as they occur and take appropriate steps to solve them

 

#LI-EH1 

Skills Required

  • Experience with MS Office, Salesforce, and SAP
  • Strong interpersonal skills
  • Strong organizational skills
  • Ability to work in a high-pressure environment
  • Prioritization skills
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The Company
HQ: Frankfurt am Main
2,544 Employees
Year Founded: 2006

What We Do

Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries. We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers. Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis. No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally. Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales

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