SGS

SALES AFFILIATE TRADE ANALYST

Posted 19 Days Ago

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Muntinlupa, Southern Manila District, National Capital Region, PHL

Hybrid

Junior

Information Technology • Professional Services • Security • Consulting

The Role

Manages remote client applications and documentation for conformity assessment services, coordinating clients, sales affiliates, technical reviewers, inspectors, and laboratories. Reviews compliance and testing records, validates laboratory qualifications, coordinates inspections, resolves corrective actions, issues draft and final Certificates of Conformity or NCRs, maintains traceable system records, and monitors turnaround times against service-level targets.

Summary Generated by Built In

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description

Primary Responsibilities

Manage remote client engagement and application processing for PCA/PVoC services
Ensure completeness and compliance of documentation for CoC issuance
Act as central coordination point between client, on site sales affiliate, TCT (CC), inspection, and laboratory
Drive timely CoC / NCR issuance through document review, follow-up, and system control

Specific Responsibilities

Create and manage generic/shared email accounts for client communications
Receive and manage client inquiries, SR applications, and documentation
Provide clients with product requirements, instructions, and applicable documentation (IAF, datasheets)
Verify completeness and accuracy of documents prior to endorsement to TCT Manila
Coordinate with TCT for technical review, corrective actions, and CoC decision
Communicate required corrective actions and additional documentation to clients
Perform follow-ups to ensure timely resolution of pending cases and blocking actions
Coordinate inspection scheduling with Remote Inspection and client (where applicable)
Perform quality control checks on inspection and testing documentation
Conduct SGS laboratory sourcing and validate laboratory qualifications (ISO 17025 scope, capability, accreditation)
Provide laboratories with required testing parameters and documentation
Review test reports, inspection reports, and supporting documentation prior to CoC issuance
Prepare and issue Draft CoC / NCR and manage client feedback where applicable
Ensure timely issuance of final CoC / NCR following approvals
Maintain accurate records in SGS systems (e.g. eTrade) and ensure traceability
Coordinate with stakeholders (TCT, inspection teams, laboratories, onsite affiliates)
Monitor turnaround times and ensure compliance with service level targets
Support resolution of discrepancies, including engagement with Liaison Offices where required
Ensure adherence to programme requirements, country instructions, and SGS procedures

Qualifications

Profile

Professional qualifications

University degree or equivalent professional qualification (*)
Minimum 2 years’ experience in international trade, certification, or import/export operations
Proven experience on customer care / client attention

Required Skills

Experience / Technical knowledge

Strong leadership skills
Strong document review and compliance assessment capability
Knowledge of conformity assessment routes (Inspection, Testing, Documentary review)
Strong coordination and stakeholder management skills
High attention to detail and audit-traceability mindset

Behavioural Skills

Results-oriented and proactive follow-up
Strong written communication skills (customer care)
Ability to manage high-volume workflows remotely
Customer-focused and solution-driven

Skills Required

University degree or equivalent professional qualification
At least 2 years of experience in international trade, certification, or import/export operations
Experience in customer care or client attention
Strong leadership skills
Strong document review and compliance assessment capability
Knowledge of conformity assessment routes, including inspection, testing, and documentary review
Strong coordination and stakeholder management skills
High attention to detail and an audit-traceability mindset
Results-oriented and proactive follow-up
Strong written communication skills
Ability to manage high-volume workflows remotely
Customer-focused and solution-driven approach

SGS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.

Healthcare Strength — Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
Retirement Support — A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
Strong & Reliable Incentives — Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.