Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
With the largest maritime supply network in the world, we’re active in 2,000 ports, in 125 countries worldwide.
Supplying our market-leading marine solutions including Unitor products, Timm ropes, Unicool refrigerants, and Unitor and Nalfleet marine chemicals, last year we made product deliveries to 27,500 vessels.
The maritime industry’s trusted partner in port, onboard and offshore, our wide portfolio of products and services are available in every market and region.
Delivering dependable performance, wherever and whenever, you do business.
Who we are looking for:
We are looking for a German speaking Customer Service Advisor to support and advise our German customers. If you have excellent communication and commercial skills and also passion for customer service – then this is the role for you!
What you will work on:
Work closely with the customers, understanding & supporting the decision makers’ needs and requirements.
Advise and support customers’ needs through good commercial and technical guidance.
Proactively follow up on inquiries.
Ensure appropriate problem-solving and close cooperation with other functions internally to fulfill customer needs in the most efficient way.
Work proactively with customers to help them standardize their requests.
Follow up on customer complaints/non-compliances through the improvement/complaint system.
What you bring:
Business related studies or relevant work experience in Customer Service.
Fluent in German and English – both in writing and speaking.
Interest in the shipping industry and marine products.
Excellent interacting, networking and communication skills
Good analytical skills and attention to detail.
Excellent telephone sales skills.
Computer literate
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What we offer:
Working in Wilhelmsen can offer a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills.
Sounds interesting? If you can see yourself in this role, please apply today with your CV in English.
Application deadline: 4.8.2025
Work location: Piraeus, Greece
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Wilhelmsen group is committed to equal employment opportunity. We celebrate our differences and encourage people of all backgrounds, ethnicities, genders and beliefs to apply.
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What We Do
Founded in Norway in 1861, Wilhelmsen is a global maritime industry group. With the world's largest maritime network on call 24/7, our people can deliver products and services on the ground practically anywhere you have ships, or maritime related industries. We make the maritime industry spin.
Committed to shaping the maritime industry, we’re also developing new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues in 57 countries, we take innovation, sustainability, and unparalleled customer experiences one step further.
We are Wilhelmsen. Because of our heritage and our ambitions for the future, we aspire to be the leading enablers of global trade
