About MISUMI Americas
MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.
This role is one that creates an amplifying effect for the US based Sales team, enabling them to devote more of their time and energy to customer visits. Fictiv is a fast-paced company and typically customers come to us with urgent needs. The ability to service our customers in a quick manner is a key to our company's success.
You will collaborate with cross-functional stakeholders to produce a higher level of sales conversion rates.
You will report to the Costing and DFM team lead in Guangzhou.
What You’ll Be Doing- Support an American based business unit of account executives with management of mission critical administrative tasks including, but not limited to:
- Maintaining and updating customer design files in the Fictiv ERP and CRM systems,
- Maintaining the order information in Fictiv’s system
- Collaborate with US sales team and China costing & DFM team for the
- BOM management, File management, communication management etc
- Support some programs system management in the whole life cycle
- Support some system improvement project, collect the feedback from the engineers and provide that to the production team, follow up the project to the end.
- Providing customer coverage and quoting support for account executives when they are out of the office or otherwise indisposed
- 1-3 years relevant experience(better to have)
- BS/BA degree preferred (better to have)
- Manufacturing or international logistic or international trade or English major educational background (should have)
- Unparalleled verbal and written communication ability (Must have)
- Detail oriented and strong organizational skills (Should have)
- English fluency in reading and writing. Moderate English proficiency in speaking and listening (Must have)
- Demonstrated expertise with modern sales tools (CRM and ERP) (better to have)
Perks and Benefits
Housing fund, and social insurance, commercial insurance for employee and your child
Annual leave, paid sick leave
Team celebrations
Annual training opportunities including English learning, technical skills certifications,
Yearly health check-up
And much, much more!
Interested in learning more? We look forward to hearing from you soon.
We’re actively seeking teammates who:
- Bring diverse perspectives and experience to our culture and company.
- Excel at being part of a strong, empathetic team.
- Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
- Have an ‘always learning’ mindset that celebrates learning, not just wins.
- Help us continue to build a world-class organization that values the contributions of all of our teammates
We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.
Skills Required
- 1-3 years relevant experience
- BS/BA degree
- Manufacturing or international logistics or international trade or English major educational background
- Unparalleled verbal and written communication ability
- Detail oriented and strong organizational skills
- English fluency in reading and writing, moderate proficiency in speaking and listening
- Demonstrated expertise with modern sales tools (CRM and ERP)
What We Do
Fictiv is a Digital Manufacturing Ecosystem that delivers high-quality parts at unprecedented speeds. Since our founding in 2013, we've manufactured over 19M parts for early-stage companies and large enterprises alike, helping them innovate with agility and get to market faster. Visit www.fictiv.com to learn more and get an instant quote! -- We’re committed to creating a company that reflects our community by including voices from a variety of backgrounds and perspectives. We believe the best teams are born from an environment that emphasizes respect, honesty, collaboration, and growth. If you share our vision, we’re interested in hearing from you. #fictivmade
