Sales Administrator

Sales Administrator based in Kuala Lumpur

Life Unlimited. At Smith+Nephew, we craft and manufacture technology that takes the limits off living.  

Perform the following administrative functions (across all Commercial Business Units) on behalf of the Company to support the successful execution of sales operations in the field. In the process represent the Company in compliance with the Code of Conduct and Business Principles and the employment agreement.

What will you be doing?

• Maintenance of surgeon/registrar customer database, instruments/implants consignment database and other related Sales and Marketing databases

• Support, coordinate and organize country-based marketing and sales events — both internal and external

• Provide day-to-day support to the sales and marketing teams that enables them to successfully execute sales activities and other sales operations. Such as, but not limited to, request, follow up and obtain samples, brochures and other promotional items including hardcopy, digital and online marketing materials

• Organize and maintain promotional, template and sample library to ensure readiness and Completeness. Packing & dispense of samples + marketing materials to Team + sample replenishment

• Coordinate and monitor all internal and external sales training/promotional/ team meetings and promotional programs

• Support the sales team in preparing quotations and tender submissions with maintenance of trade price, contract price maintenance and records of all submissions. Devise diligent way of keeping records for easy reference

• Ensure that all related sales and marketing tasks and projects are coordinated in a timely manner. Project support for the sales and marketing teams when required

• Coordinate and track GL chop sign progress to ensure submission from sales team and billing team according to agreed procedures

• Preparation and maintenance of capital equipment documents for T&C, PPM and EST records in both soft and hardcopy

• Organize travel and accommodation and other business arrangements for the business units and back up for other areas of the business when required

• To always act in a responsible manner to avoid risk to self or to the company andcomply with the workplace safety and health and security policy.

• TSA - stamping, email to TSA Global for approval. After approval, send a copy to Seller and upload it to SNN folder

• Issuance of RCN

• Compilation of Samples & Evaluation Forms, tabulation/tracker into excel file. Support Retail business

• Issuance of RCN

• Compilation of Samples & Evaluation Forms, tabulation/tracker into excel file. Support Retail business

• Any other duties involved within the role and/or the tasks as assigned from time to time.

What will you need to be successful?

• Past Sales and Marketing Coordination Experience Essential

• Proven experience and a successful track record in a sales or marketing administrator role

• Intermediate PC skills including Microsoft Office and database

• High speed and accurate typing skills

• Excellent organisational and communication skills (both written and verbal

You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion + Belonging: Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com

• Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.

• Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!

• Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.

• Flexibility: Hybrid Working Model (For most professional roles).

• Training: Hands-On, Team-Customised, Mentorship.