Sales Administrative Assistant

Omni Atlanta Hotel at Centennial Park

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline and picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center and is in close proximity to the Mercedes-Benz Stadium.

Associates enjoy a fun, dynamic and exciting work environment, comprehensive training, and mentoring, along with the pride that comes from working for a company with a reputation of exceptional service. We embody a culture of respect, gratitude, and empowerment. If you are a friendly, motivated person, with a passion to serve, the Omni Atlanta Hotel at Centennial Park may be your perfect match!

Sales Administrative Assistant 

Job Purpose

Handles all administrative duties required by the Sales and Marketing Divisions in order to provide superior services to our guests.

Essential Job Functions

• Schedules and prioritizes work load to meet deadlines of all managers.
• Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.
• Maintain and update FDC.
• Maintain account files and ensures that all information is included in file, i.e. budget, contract checklists, executive approval form, booking recap, file turnover checklists, and cancellation checklists.
• Answers calls to Sales office by third ring – take no message with incoming leads.
• Ensures that the following information is received prior to transferring calls to managers/Director: name, phone number, group or company name, number of caller, date and time call received, email address.
• Enters work orders in Synergy as directed by managers.
• Assists managers as needed.
• Maintain daily transaction log/review monthly.
• Gathers materials and mails packages to clients as necessary.
• Prepare and review contracts and enter into FDC.
• Enter final room pickup from FDC.
• Order office supplies and enter budget adjustments in Birchstreet.
• Process commission reports.
• Input amenities into GoCon for VIP clients and process paperwork (amenity card, receipt signature from Room Service).
• Process outgoing mail.
• Take minutes at committee/assistant meetings as directed
• Participate in schedule rotation for department coverage.
• Attend monthly department meetings and other company required training.
• Complete other duties as assigned by management.

Qualifications

• Previous hotel sales administrative experience preferred. College degree preferred.
• Must be able to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Must be proficient in Microsoft Office.
• Must demonstrate exceptional organizational skills.

Physical Requirements

The ability to sit and utilize telephone/computer for an extended period.

Working Environment

Interior of hotel, in normal office conditions.

Tools & Equipment

• Computer, copy/print/scan/fax machine, files
• Microsoft Office, FDC, Opera, Synergy, GoCon, Birchstreet, Concur

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster. 

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].