About BasiGo
BasiGo is a pioneering e-mobility start-up driving a transformation in Africa’s public transportation. BasiGo provides an electric bus solution as a sustainable, cost-effective alternative to diesel buses for private operators in Kenya. At the heart of BasiGo’s innovation is our Pay-As-You-Drive model, making electric bus ownership and operation accessible and affordable for private sector operators across Africa.
About the Role
The Sales Admin Executive is the backbone of the Sales Department, ensuring the team is organised, efficient, and positioned for success.
The Sales team is responsible for driving revenue growth through acquiring new customers, entering new markets, retaining existing clients, and expanding relationships across multiple customer segments and geographic regions.
The Sales Admin Executive plays a critical role in enabling this success by ensuring the team has the structure, information, coordination, and support required to deliver exceptional customer experiences and achieve commercial targets.
At BasiGo, where the demand for electric mobility solutions including E-Buses, E-Vans, and charging infrastructure continues to grow rapidly, this role is critical in supporting a high-performing sales organisation.
This position is the “secret service” behind the Sales Team — ensuring that the team has the right information, systems, reporting, and coordination to succeed. The success of the sales team is a reflection of the excellence delivered behind the scenes by the Sales Admin Executive.
Key Responsibilities:
- Manage and coordinate incoming sales enquiries, ensuring timely responses, tracking, and follow-up.
- Support the sales team with lead management, customer information, pipeline updates, reporting, and sales activity tracking.
- Maintain accurate customer records and ensure effective customer relationship management through CRM systems.
- Develop and maintain sales reports, dashboards, and insights to support decision-making.
- Coordinate with internal teams to ensure sales opportunities progress smoothly from enquiry through to delivery and closure.
- Provide field sales teams with the necessary information, documentation, and tools required for effective customer engagement.
- Track sales performance, pipeline development, customer engagement activities, and key commercial metrics.
- Support the organisation of customer meetings, proposals, presentations, and sales documentation.
- Manage communication platforms and customer touchpoints to ensure a consistent customer experience.
- Identify opportunities to improve sales processes, communication flows, and overall team effectiveness.
Qualifications & Experience:
- Qualification in Sales, Business Administration, Project Management, or a related field (or equivalent experience).
- Strong proficiency in CRM systems, dashboards, reporting tools, and Microsoft Excel.
- Excellent interpersonal skills with the ability to collaborate across multiple teams and departments.
- Experience in a sales or project management environment for 2 years or more, and in the automotive industry, will be advantageous
- Strong communication skills and the ability to manage multiple customer platforms and interactions.
- Excellent prioritisation, organisation, and time management skills.
- Ability to manage multiple tasks in a fast-paced and growing environment.
- A vibrant, energetic, and proactive approach to work.
- Willingness and curiosity to learn, grow, and understand the commercial engine behind a successful sales organisation.
BasiGo is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, age, national origin, ethnic background, disability, pregnancy, sexual orientation or any other protected characteristic established by law.
Skills Required
- Qualification in Sales, Business Administration, Project Management, or related field (or equivalent experience)
- Minimum 2 years experience in a sales or project management environment
- Strong proficiency in CRM systems, dashboards, reporting tools, and Microsoft Excel
- Excellent interpersonal and communication skills for cross-team collaboration and customer interactions
- Experience maintaining accurate customer records and using CRM for pipeline and activity tracking
- Excellent prioritisation, organisation, and time management skills
- Ability to manage multiple tasks in a fast-paced, growing environment
- Willingness and curiosity to learn and grow within the commercial/sales function
- Experience in the automotive industry
What We Do
BasiGo is an early-stage e-mobility start-up working to create the future of clean, electric public transport in Africa. Headquartered in Nairobi, Kenya, our team is strategically composed of seasoned entrepreneurs who have spent over a decade working and innovating within electric vehicle technology, mobility in Africa, and renewable energy financing. We are a team dedicated to creating an inclusive sustainable mobility revolution in Africa. BasiGo offers bus operators an Electric Bus solution that is more affordable, more convenient, and more reliable than a diesel alternative. To help bus operators receive the benefits of electric drive, BasiGo provides a complete electric bus solution including: 1) Electric Buses that operate all day on a single charge with proven, safe battery technology 2) Charging depots located close to bus routes providing guaranteed charging and expert preventative maintenance every night 3) Innovative Pay-As-You-Go financing that makes BasiGo buses affordable to purchase and lower cost to operate than diesel buses
