Sales Account Manager

About The Job:

The Red Hat Sales team is looking for a result-driven  Account Manager to join us in Mumbai for Corporate sales, India. In this role, you will be responsible for developing, maintaining and growing strong business relationships within assigned State Government domain accounts. Your primary focus will be generating revenue as per the sales quota and helping our strategic customers achieve their business and IT transformation goals using Red Hat’s Products and Services. As a Corporate Account Manager for Govt, you will gain an understanding of customer processes, needs, and challenges while promoting the value of Red Hat’s solutions and how they can deliver value to the customer. The Sales Account Manager will operate from Mumbai. 

What Will You Do:

• Regularly engage with clients to understand their evolving needs and provide solutions that align with their business objectives.

• Translate Red Hat’s sales strategy into a relevant account-level strategy for each customer.

• Collaborate with internal and external teams and lead customer engagements to deliver on the account strategy to increase performance and customer success in key accounts, retaining and growing bookings through strategic account planning to deliver business value to customers.

• Serve as the primary point of contact for clients, addressing inquiries, concerns, and issues in a timely and professional manner.

• Apply knowledge of use cases and Red Hat’s strategic offering value proposition to identify and deliver opportunities to increase upsell, cross-sell, and renewals across the Red Hat portfolio while increasing presence within accounts 

• Cultivate relationships across customer organizations to position Red Hat as a key Technology OEM partner to their business.

• Handle price negotiations and contract discussions to close deals while maintaining profitability for the company.

• Collaborate with the Customer Success team to co-develop success and growth plans, understanding how the customer derives value from Red Hat’s solutions to support expansion and retention and ensure that Red Hat meets or exceeds the customer success criteria 

• Engage partners, where appropriate, to strengthen Red Hat’s customer value proposition

• Maintain accurate and up-to-date sales records, activity reports, and client information using CRM software

• Provide regular sales forecasts and performance updates to sales management, helping to assess progress and make informed decisions.

What Will You Bring:

• 12+ years of sales experience, preferably in the software or IT industry working with Multiple domains like State Government nodel agencies, State ministries, State Government undertaking institutions, State PSUs, State ministries' projects, Municipal commissionaites, Public services organisation ...etc and any other industries customers.

• Excellent leadership, communication & interpersonal skills with the ability to engage a diverse set of stakeholders with government dignataries and commisionates within Customers matrix organization.

• Excellent leadership, communication & interpersonal skills with the ability to engage a diverse set of stakeholders internally and increase accountability within the account team. 

• Strategic orientation and value engineering skills to position and sell solutions to meet the customer needs.

•  Solid understanding of customer business, industry trends, competitive landscape, competition and Red Hat differentiators and value proposition. 

• Proven experience as an Account Executive or in a similar sales role selling SW solutions to Government vertical customers; understanding the opportunities that exist within these market segments at multiple states.  

• Ability to articulate the hybrid cloud story, the value of Red Hat’s solutions, and Red Hat’s differentiation in one-on-ones with key customer stakeholders.

• Ability to cultivate long-term relationships and develop internal advocates across the customer organization, including IT and related business teams and roles.

• Ability to cultivate long-term relationships with the Partner ecosystem for win-win outcomes.

• Strong track record of achieving and exceeding sales targets in selling complex solutions to state Government organizations and to multiple level decision makers

• Strong business acumen and understanding of sales processes including familiarity with CRM software and other sales-related tools

• Willingness to travel across the region/states  as per the business needs

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.