The Red Hat Sales team is looking for an Sales Account Manager to drive growth and customer success within assigned Red Hat accounts. In this role, you will take ownership of key customers, developing and executing account strategies that align Red Hat’s open hybrid cloud solutions with their business and technology priorities.
You will engage directly with customers to identify opportunities for expansion—through up-sell, cross-sell, renewals, and new business development—while collaborating with internal specialists and partners to deliver complete, value-driven solutions.
What you will doDevelop and execute account plans to achieve or exceed sales targets within assigned territory or customer segments.
Engage key customer stakeholders, from technical teams to business decision makers, to understand their goals and position Red Hat solutions that address their needs.
Drive the full sales cycle, from lead qualification through proposal, negotiation, and close, ensuring a positive customer experience throughout.
Identify and expand opportunities across Red Hat’s product portfolio, including Linux, OpenShift, and Ansible, driving both new and renewal business.
Maintain accurate pipeline management and forecasting in the CRM system, following MEDDPICC and other Red Hat sales best practices.
Collaborate closely with internal teams—including Solution Architects, Product Specialists, Partner Sales, and Deal Management—to structure and deliver winning solutions.
Work with channel partners and service teams to accelerate adoption and ensure long-term customer success.
Stay informed about market trends and competitors, continuously improving your ability to articulate Red Hat’s differentiated value proposition.
3–7 years of experience in technology or software sales, preferably in infrastructure, cloud, or open-source solutions.
Proven record of meeting or exceeding annual sales targets through disciplined sales execution.
Strong understanding of the end-to-end sales process, from prospecting to closing complex opportunities.
Familiarity with Red Hat’s portfolio or similar technologies such as Linux, Kubernetes, and hybrid cloud platforms.
Excellent communication, presentation, and negotiation skills, with the ability to engage both technical and business audiences.
Strong organizational skills and proficiency in CRM tools for pipeline management and forecasting.
A team-oriented mindset, with the ability to collaborate effectively across functions and geographies.
Bachelor’s degree in Business, Marketing, or a technical discipline.
Fluent in English and Mandarin; able to communicate effectively across regional and global teams.
Willingness to travel as needed to support customers and partners.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
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What We Do
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Why Work With Us
Red Hatters freely exchange different viewpoints, contribute ideas, and solve problems together. Our love of collaboration, accountability, a sense of community, and a measure of autonomy combine to create a powerful force that fosters innovation and makes Red Hat a great place to work.
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