Sales Account Manager

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Hiring Remotely in Dubai, ARE
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Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
Powering the world’s most important systems with data that saves lives, runs businesses, and shapes the future.
The Role

InterSystems is seeking to hire an energetic, achievement-oriented Sales Account Manager who will contribute to the advancement of HIT adoption in the HealthCare setting, mainly in hospitals and with clinicians. 

The Sales Account Manager is responsible for managing and growing relationships with healthcare customers across the Middle East. You will work directly with existing clients to understand their needs, identify new opportunities, and ensure successful adoption of InterSystems solutions.

This role requires a proactive, customer-focused professional with strong communication and commercial skills. You will collaborate closely with Pre-Sales, Delivery, Support, and Product teams to ensure customer satisfaction and drive revenue growth.

Responsibilities

Client Relationship Management

  • Build and maintain strong relationships with key stakeholders across assigned accounts in private healthcare sectors
  • Act as a key advocate for clients to ensure they receive a high level of service from InterSystems
  • Understand client business needs and help them achieve their operational and strategic goals through the effective use of InterSystems technologies. 

Sales & Account Growth

  • Identify opportunities for upsell, cross-sell, and product expansion within existing accounts.
  • Manage the full sales lifecycle from lead generation to closing.
  • Participate in strategic planning processes and develop account plans to ensure client’s optimum return on their investment and the development of long term, secure and healthy revenue streams for InterSystems.

Customer Success & Adoption

  • Ensure client satisfaction through ongoing support and relationship management.
  • Monitor client usage and adoption to identify expansion or support needs.
  • Support the coordination of client projects with internal technical, delivery, and support teams.
  • Participate in customer reviews, account governance meetings, and follow-up actions.

Reporting & Forecasting

  • Maintain accurate pipeline and forecasting data
  • Manage and monitor revenue, Accounts Receivable, and any contract renewals
  • Assist in internal business reviews and accounts planning.

Qualifications

  • 2–5 years of experience in account management, sales, or customer-facing roles (preferably in healthcare IT or enterprise software)
  • Strong communication, presentation, and interpersonal skills
  • A genuine interest in healthcare technology, digital transformation, and enterprise solutions
  • Previous experience in managing and growing existing accounts
  • Strong organizational and problem-solving abilities
  • Ability to travel within the region. 

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

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The Company
HQ: Boston, MA
2,407 Employees
Year Founded: 1978

What We Do

InterSystems builds the software that makes complex systems work—reliably, securely, and at scale. For more than 45 years, we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare, government, and business. Our data management, integration, and analytics technologies help organizations connect disparate systems, turn data into insight, and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care, to powering national infrastructure and large-scale enterprise systems, our technology is used every day by millions of people in more than 80 countries. What sets InterSystems apart is not just what we build, but how we build it. We focus on long-term innovation, deep engineering excellence, and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes, but always at the heart of what keeps essential systems running. If you’re motivated by meaningful work, technical depth, and the opportunity to have a global impact, you’ll find it here.

Why Work With Us

Because we are a profitable, privately-held software company, we place our clients first in everything we do. You’ll work on meaningful, complex problems alongside deeply curious experts in a culture that values learning, ownership, and long-term growth—without the pressure of quarterly Wall Street demands.

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OnSite Workspace

For the first 3 or 6 months (experience and role dependent), we ask our employees to work in the office 5 days a week. After that time, our employees receive 24 work from home Fridays to use at their discretion throughout the year.

Typical time on-site: None
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