Sales Account Manager

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

Your Role

The Sales Account Manager position’s key responsibilities include forecasting and demand planning, particularly with major retailers, managing budgets and inventory, working on DC forecasting, driving process improvements, and partnering with the sales team to manage inventory levels and mitigate returns. The role reports to the Director of Retail Sales Operations and requires collaboration with sales, finance, and warehouse teams.

What You'll Do 

• Forecasting and Demand Planning: Amazon, Amazon Seller and Best Buy , Lowes; more dedicated and specialized analytical support
• Alloy monthly and quarterly submissions/Finance quarterly submission
• Budget & Reconciliation: Oversee operational budget, track spending, and manage vendor reconciliation..
• Consigned Inventory: Manage consigned inventory for Amazon FBA and reconcile with accounting.
• Inventory & Operations: Manage inventory using Alloy and NetSuite, oversee production planning, and resolve daily issues.
• DC Forecasting: Manage monthly/yearly distribution center forecasts.
• Process Improvement: Automates reports, enhances workflows, and identifies opportunities for customer economics.
• Partner with the Sales team:  to drive sales and manage appropriate inventory levels to mitigate returns

Experience and Skills

• 5+ years in sales account planning or related field.
• Strong communication skills.
• Ability to manage multiple tasks and projects.
• Excellent organizational and prioritization skills.
• Ability to work independently.
• Confidentiality and sound judgment.
• Proficiency in Microsoft Office Suite and data visualization tools (e.g., Tableau, Power BI).

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive  
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
• Free SimpliSafe system and professional monitoring for your home. 
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected].