Search the 33 jobs at SimpliSafe

The Forecasting Analyst II will support customer marketing by building and maintaining sales forecasts, analyzing data using SQL, and collaborating with stakeholders to improve forecast accuracy. Responsibilities include developing forecasts for hardware sales and subscription upgrades, investigating forecast drivers, and enhancing forecasting processes.

This role involves supporting direct and indirect tax functions, preparing federal and state tax returns, managing tax provisions, and handling tax compliance. The Senior Tax Accountant will assist with tax planning, monitor regulatory developments, and coordinate with accounting teams for tax payments.

Lead a team of 5-10 developers in designing and maintaining the Active Guard Outdoor Protection product, ensuring high standards through mentorship and code reviews, while collaborating with product owners to prioritize technical work in a cloud-based environment.

Lead process improvements and implementations for SimpliSafe's monitoring operations. This role partners with product and operations teams to enhance employee and customer experiences by optimizing procedures and ensuring sustainable operations. Responsibilities include operationalizing new products, fostering employee empowerment, maintaining subject matter expertise, and supporting efficient monitoring operations through data analysis and testing protocols.

As an Associate Product Manager, you'll support a team in optimizing ecommerce experiences for conversion and lead generation. You'll utilize both qualitative and quantitative data to inform decisions, collaborate with cross-functional teams, and drive product strategies while advocating for customer needs.

As a Software Engineering Manager at SimpliSafe, you will lead the Device Cloud Services team to design and maintain software solutions for home security systems. You'll collaborate with stakeholders, manage engineers, and ensure the delivery of new features while maintaining high technical standards and system health, focusing on performance and reliability.

The Software Quality Engineer will lead the adoption of quality discipline in Agile Engineering, develop automated UI tests, author testing plans, analyze product designs, manage web and mobile app builds, and continuously improve testing approaches.

In this position, you will design, implement, and maintain a Customer Experience Platform that includes security systems and account management. The role requires building distributed web applications, collaborating in a CI/CD environment, and familiarity with agile and microservices architecture.

As a QA Engineer, you will advocate for product quality, plan and execute end-to-end test cases using manual and automated techniques, identify issues, document tests clearly, and collaborate with stakeholders to ensure a seamless user experience.

The Software Engineer II - Cloud Engineering will develop and support the cloud infrastructure, focusing on tools that empower other engineering teams, manage centralized services, and ensure scalability and security within a collaborative and agile environment.

As a Software Engineer II, you'll develop backend services for manufacturing and fulfillment, support desktop applications for hardware devices, and collaborate with partners on technology solutions, ensuring the security and efficiency of home security systems.

As a Software Engineer II at SimpliSafe, you will design, implement, and maintain systems and APIs for Fulfillment and Warehouse Operations, Order Management Systems, and Commercial Partnerships. Your role includes working with Node.js, PHP, AWS, and SQL in a CI/CD environment, focusing on collaboration and innovation.

As a CX Program Manager at SimpliSafe, you will enhance customer retention by managing the customer journey and executing on a roadmap of initiatives through data insights and cross-functional collaboration. This role involves designing tools for agents, testing automated experiences, measuring effectiveness, and translating customer insights into innovative solutions.

As a Senior Fullstack Software Engineer, you will join the Enterprise Information Systems team to improve customer interactions and streamline processes. Responsibilities include designing, developing, and deploying solutions, working with operations and customer service teams, ensuring quality through E2E tests, and building reporting services and internal tools.

The Senior UX Design Researcher at SimpliSafe will lead design research initiatives for new app and hardware products, collaborating with various teams to identify user needs through qualitative and quantitative methods. Responsibilities include conducting ethnographic research, synthesizing data to derive actionable insights, and participating in product testing.

As a Senior Software Engineer, you'll design, implement, and maintain APIs for the Customer Experience Platform while developing cross-organizational technical improvements. You'll need full-stack development experience with technologies such as Node.js, AWS, and modern frameworks like Angular or React.

The Sr. Ecommerce Analyst at SimpliSafe will analyze data to uncover trends affecting site performance and customer engagement. Responsibilities include maintaining dashboards, analyzing A/B test results, and conducting ad-hoc analyses to inform strategic decisions. The role requires collaboration with product and design teams and proficiency in analytics tools like Tableau and SQL.

As the Sales Transformation and Training Manager at SimpliSafe, you will lead the sales team's evolution by developing and executing training programs, providing coaching, managing a team, and ensuring the team's focus shifts to a sales-first mindset in a hybrid work model.

As a CX Content Specialist at SimpliSafe, you will create and edit various content such as user manuals and FAQs, ensuring they are clear and accessible. Your role includes collaborating with teams to gather technical information and utilizing authoring tools to produce documentation. You'll also develop training materials and improve content based on feedback from users.

As a CX Content Specialist, you will write and edit user manuals, online articles, FAQs, and guides. You will collaborate with product managers and customer support teams to ensure content accuracy and relevance. Your role involves maintaining documentation standards, utilizing authoring tools, disseminating business updates, and gathering feedback to improve user experience.