Jobs at SimpliSafe

Lead GTM data science for growth, marketing, lifecycle, and personalization. Design, build, and deploy production ML models and decision systems (acquisition, retention, LTV, personalization), own MLOps and feature pipelines, measure experiment/causal impact, mentor others, set technical direction, and drive cross-team execution to improve customer experience and business outcomes.

Lead KPI definition, forecasting, and experimentation for Telesales and Loyalty. Partner with Operations to identify drivers, run experiments, steward data, automate reporting, and share accountability for business outcomes.

Own KPI lifecycle, forecasting, and experimentation for Telesales and Loyalty channels; partner with Operations to design/run experiments, steward datasets, automate reporting, and drive measurable business outcomes.

Lead and scale offline performance acquisition across TV, audio, influencers, mail and emerging channels. Own strategy, budget, attribution, testing roadmap, agency/in-house partnerships, creative optimization, reporting to leadership, and grow a team of channel managers and analysts to drive cost-effective subscriber growth.

Manage and execute compensation programs (salary, bonus), lead compensation cycles (merit, promotions, benchmarking), advise leaders on pay and leveling, analyze market data and internal trends, partner with People, Payroll, and stakeholders to design competitive, data-driven total rewards initiatives, and maintain confidentiality throughout compensation processes.

Lead development and deployment of real-time, on-device computer vision models for outdoor home monitoring. Architect, train, and optimize transformer/CNN-hybrid models for embedded cameras, ensuring accuracy, latency, memory, and power budgets. Collaborate with firmware and platform teams, define evaluation strategies, perform failure analysis, improve long-tail robustness, and mentor engineers while setting technical direction and best practices for reproducible edge ML workflows.

The Staff IAM Engineer will own SimpliSafe's Okta environment, develop IAM strategies, partner with teams for governance, and mentor junior members while managing access and compliance processes.

Lead performance digital acquisition across paid search, social, display, video, affiliate and emerging channels. Own growth strategy, budget management, attribution/reporting, testing roadmap, in-house and agency leadership, and team development to drive cost-efficient customer acquisition and meet business KPIs.

As a Staff Software Engineer at SimpliSafe, you will lead the development of e-commerce solutions, mentor engineers, and enhance customer experiences through innovative software solutions. Your role includes collaborating across teams and leveraging modern technologies to ensure successful project delivery.

The role involves leading pricing and promotional strategies, conducting data analysis, managing one direct report, and communicating findings to stakeholders. It requires strong analytical skills and proficiency in SQL.

Lead UX design, research, and content strategy across app, web, hardware, and the end-to-end customer lifecycle. Set multi-year vision, establish a design system, mature research as a decision tool, drive AI-augmented workflows, recruit and develop the team, influence product and engineering decisions, and personally contribute to highest-stakes work to improve activation, retention, and CLV.

Own and build integrations between NetSuite, Coupa, and external partners (EDI, payments, retail, logistics). Develop SuiteScript and automation, manage monitoring and alerts in Grafana/Datadog, handle secure file transfer keys, act as technical SME for NetSuite/Coupa, partner with Finance/Logistics/Retail, and use AI to improve processes and automation.

Lead analytics for paid digital acquisition channels (social, display, SEM), own KPI lifecycle and forecasting, partner with Marketing and agencies, design and measure experiments, automate reporting, and drive business improvements.

Lead and grow a data platform engineering team to design, operate, and migrate to a modern cloud lakehouse. Own platform roadmap, ingestion frameworks (batch/CDC/API), CI/CD, observability, cost/performance, vendor delivery acceptance, and legacy decommissioning while enabling self-service platform patterns.

Lead and unify a 6-8 person Monitoring Compliance team across licensing, permitting, and data entry. Improve end-to-end compliance processes, drive AI-enabled automation pilots, define and report key compliance metrics, and maintain relationships with state agencies while partnering cross-functionally to execute long-term compliance strategy.

The Principal Engineer will lead the Test Platform Services team, focusing on building validation systems, ensuring reliability and scalability, and fostering team growth.

The Staff Backend Software Engineer will lead technical direction, design and implement backend systems, and mentor engineers while driving technical excellence.

Lead and unify a 6-8 person Monitoring Compliance team across licensing, permitting, and data entry. Standardize workflows, improve end-to-end processes, track compliance metrics, and pursue AI-enabled automation opportunities. Build external relationships with regulators and partner cross-functionally to align compliance with business strategy while executing long-term transformation goals.

Lead the design and development of security products, collaborating with cross-functional teams and mentoring junior engineers while ensuring designs are optimized for performance and cost.

Lead design and implement backend services for monitoring systems using Node.js/TypeScript. Own features end-to-end, ensure reliability, scalability, observability, mentor teammates, and collaborate with product and design to solve ambiguous problems.