Sales Account Manager

Posted 11 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Senior level
Hardware • Semiconductor • Quantum Computing • Manufacturing
The Role
Manages probe card, system, and service sales for the Southeast Asia market. Responsibilities include forecasting revenue, managing key customer relationships, developing account strategies, negotiating commercial terms, preparing quotations, and leading technical evaluation programs. Requires semiconductor equipment knowledge, strong sales and project management skills, customer relationship expertise, and the ability to engage technical and senior stakeholders.
Summary Generated by Built In

Forming Our Future together

FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.


Rooted in our core values — Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.


Job Description:

The incumbent will be accountable for the generating of Probe Card, System & Service sales revenue for the SEA market.    He/she is expected to plan timely communication within the customer management structure to create strong awareness of our products to the customers; ensure service levels, quality and safety of our products meets customer expectations.  This position requires the incumbent to be technically competent in managing key technical evaluation programs in customer projects. 

  

Responsibilities 

  • Understand customer requirements; market conditions and generate sales revenue forecasts 

  • Be the key customer interface person to manage both sales project management and customer satisfaction metrics 

  • Build strong customer relationship to ensure service levels meets customer expectations 

  • Ensure timely internal communication so that strategies can be developed to optimize market penetration 

  • Development of key account strategies, management of cross account strategy discussions 

  • Negotiate and generation of negotiation cost sheet for business and project justifications 

  • Preparation of quotations including pricing, delivery and payment terms to meets business requirements 

  • Perform program management leadership role for key technical programs such as competitive evaluations; 

  

  

Requirements 

  • Engineering Degree with minimum 6 years relevant experience in a sales / marketing roles 

  • Good relevant experience and knowledge of the probe card, probe station, prober & service business 

  • Demonstrated track records in developing new business, engaging new customers 

  • Strong negotiation and project management skills 

  • Strong and effective customer relationship management skills 

  • Possess a class 3 driving license and own a car 

  • Proficient in MS Office applications, especially spreadsheet/presentation software. 

  • Ability to interface at all levels of the organization ranging from Senior Management to highly technical professionals with advanced engineering background in Design, Field Applications and Sales staff 

  • Excellent interpersonal, communication, organizational, and customer service skills. 

  • Strong leadership skills and willingness to take on stretch assignments. 

Skills:

Account Management, Key Account Management, Probe Cards, Probe Stations, Sales, Semiconductor Industry, Water Testing

Education & Experience:

Minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience | Required

Skills Required

  • Engineering degree
  • Minimum 8 years of related experience with a bachelor's degree, 6 years with a master's degree, or 3 years with a PhD or equivalent experience
  • Relevant sales or marketing experience
  • Experience and knowledge of probe card, probe station, prober, and service businesses
  • Demonstrated success developing new business and engaging new customers
  • Strong negotiation and project management skills
  • Strong customer relationship management skills
  • Class 3 driving license and personal vehicle
  • Proficiency in Microsoft Office, especially spreadsheet and presentation software
  • Ability to interface with senior management and technical engineering, field applications, and sales teams
  • Excellent interpersonal, communication, organizational, and customer service skills
  • Strong leadership skills and willingness to take on stretch assignments

FormFactor, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FormFactor, Inc. and has not been reviewed or approved by FormFactor, Inc..

  • Healthcare Strength — Health coverage offers multiple plan options (e.g., several Cigna choices and regional Kaiser HMO) with good pricing noted for some low‑deductible choices. This area stands out as a relative strength of the package.
  • Equity Value & Accessibility — An employee stock purchase plan with at least a 15% discount via payroll deductions is broadly available alongside standard bonus programs. This accessibility provides a straightforward path to ownership even when base pay sentiment is mixed.
  • Leave & Time Off Breadth — Paid time off, holidays, and formal leaves (jury duty, bereavement, military) are included, with “generous PTO” highlighted in some descriptions. This breadth of time‑away options aligns with expectations for a mid‑sized tech manufacturer.

FormFactor, Inc. Insights

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The Company
HQ: Livermore, CA
1,903 Employees
Year Founded: 1993

What We Do

FormFactor, Inc. is a leading provider of essential test and measurement technologies for the semiconductor industry, offering products like probe cards, analytical probes, and cryogenic systems to support the full integrated circuit (IC) life cycle.

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