Sales Account Manager

Posted Yesterday
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Nairobi, KEN
In-Office
Junior
Travel • Hospitality
The Role
Manage and grow assigned hotel accounts to meet revenue targets through prospecting, contracting, site inspections, and market activities. Support sales planning, budgeting, forecasts, and cross-sell initiatives while maintaining competitor knowledge and updating the OPERA contact database.
Summary Generated by Built In
Responsible for achieving hotel targets by optimizing revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.

Key Responsibilities
  • Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
  • Responsible for prospecting new accounts.
  • Conduct site inspections.
  • Adhere to the Corporate Standard Operating Procudures.
  • Follow up of tentative bookings in the assigned markets.
  • Detailed knowledge of competitor set.
  • Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
  • Responsible for timely contracting from the client base responsible for.
  • SMART contracting to ensure optimum yielding during annual rate negotiations.
  • Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
  • Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly.
  • Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
  • Execute sales actions within set cost budget structure.
  • Update OPERA contact database at all times.
  • Cross sell other Kempinski Hotels.
  • Understand, and follow the Company Sales Vision.
  • Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.

Skills, Knowledge and Expertise
  • Be a Kenyan citizen
  • University degree or diploma in a business-related field
  • Minimum two (2) year experience in a similar position, preferably in a 4/5 star hotel.
  • Ability to work and communicate in a multinational environment.
  • Computer literacy adapted to the field of Sales

About
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

Skills Required

  • Be a Kenyan citizen
  • University degree or diploma in a business-related field
  • Minimum two (2) years experience in a similar position, preferably in a 4/5 star hotel
  • Ability to work and communicate in a multinational environment
  • Computer literacy adapted to the field of Sales (OPERA experience)
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The Company
HQ: Geneva
9,010 Employees
Year Founded: 1897

What We Do

Kempinski Hotels is a German luxury hotel management company, recognized as Europe's oldest luxury hotel group, operating upscale hotels worldwide and focusing on creating memorable guest experiences.

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