Sales Account Manager – Rail & IT

Posted 3 Days Ago
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Milan, ITA
In-Office
Entry level
Fintech • Information Technology • Logistics
The Role
Manage key railway-industry client relationships, support medium-complexity digital solution sales, and contribute to revenue targets. Responsibilities include pipeline and CRM management, forecasting, deal tracking, stakeholder coordination, client issue resolution, market analysis, and performance reporting. The role collaborates with sales, delivery, technical, and PMO teams within Hitachi’s Mobility synergy organization and requires familiarity with rail operations and digital technologies.
Summary Generated by Built In

Function

Global MarketsOur Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data.   

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth.  We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

Job description

Role Summary: We are seeking a results-oriented Sales Manager to manage key client relationships and support sales execution within the railway industry, as part of the internal Hitachi synergy team for Mobility. The ideal candidate will have solid sales experience, a good understanding of both rail operations and digital solutions, and the ability to support medium-complexity deals and day-to-day sales operations within a collaborative, cross-company environment.

Key Responsibilities:
•    Account Management: Build and maintain strong relationships with key clients in the rail industry, ensuring alignment with their digital transformation objectives.
•    Solution Selling: Collaborate with technical and project teams to develop tailored digital solutions that address client needs, primarily on medium-complexity and transactional deals.
•    Sales Operations Support: Act as a key point of contact for sales operations activities — supporting pipeline management, deal tracking, forecasting inputs, CRM hygiene, and coordination between sales and delivery teams.
•    Revenue Accountability: Contribute to and be held accountable for the sales and revenue targets of the internal Hitachi synergy team for Mobility.
•    Stakeholder Engagement: Act as a point of contact for clients on assigned accounts, ensuring smooth communication and timely issue resolution.
•    Market Analysis: Stay updated on industry trends and emerging digital technologies relevant to rail, to support deal qualification and solutioning.

•    Reporting Duties:
o    Report to Sales Director, as part of the internal Hitachi synergy team for Mobility.
o    Prepare sales updates, pipeline/forecast inputs, and performance reports for management review.
o    Coordinate with internal teams (sales, delivery, PMO) to ensure alignment with organizational goals and client expectations.

Qualifications & Experience:
•    Industry Expertise: Experience in sales, account management, or sales operations within the rail and/or digital sectors. Similar commercial roles will be evaluated.
•    Technical Acumen: Working understanding of digital technologies (Enterprise applications, AI, IoT, data analytics, automation) and their applications in the railway industry.
•    Track Record: Demonstrated ability to support or meet sales targets on medium-complexity opportunities, and at account level.
•    Communication Skills: Strong interpersonal and coordination skills, comfortable engaging with both internal teams and clients.
•    Location: Italy-based, with willingness to travel as required.

About us

We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Skills Required

  • Experience in sales, account management, or sales operations within the rail and/or digital sectors
  • Working understanding of enterprise applications, AI, IoT, data analytics, and automation
  • Demonstrated ability to support or meet sales targets on medium-complexity opportunities and at account level
  • Strong interpersonal and coordination skills
  • Ability to engage comfortably with internal teams and clients
  • Italy-based location
  • Willingness to travel as required
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The Company
HQ: Tokyo
33,676 Employees

What We Do

Since its founding in 1910, Hitachi has responded to the expectations of society and its customers through technology and innovation. Our mission is to “Contribute to society through the development of superior, original technology and products.” Over the past 100+ years this commitment has led us to work towards creating a more sustainable society through our “Social Innovation Business”. We work to apply our expertise in information technology (IT), operational technology (OT), and a wide variety of products to advance social infrastructure systems and improve quality of life across the world.

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