Product Manager

Posted Yesterday
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Lisbon, PRT
Hybrid
Entry level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Own product strategy and roadmap for Mastercard’s merchant and alternative-segment analytics solutions. Translate customer needs into scalable products, coordinate cross-functional teams, prioritize development, monitor performance metrics, support product P&L and forecasting, and drive sales, usage, and continuous enhancements. The role requires strong analytical, strategic, communication, organizational, and stakeholder-management skills, with knowledge of self-service analytics and financial services preferred.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Product Manager
Overview
MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.
• We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise• We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behaviour beyond their four walls and distilling actionable insights from data• We work with financial institutions, retailers, telecommunications organizations, travel companies, and more
MasterCard Data & Services is seeking an accomplished Product Manager to support our Merchant & alternative segment solutions. Our products are at the heart of a world-class analytics eco-system built on a universe of behavioural data. It helps everyday business users to make smarter data-driven decisions which move the needle on business performance. Our Product Managers are listening to our customers and driving new innovations in self-service analytics and diagnostics.
Product Managers in Data & Services at Mastercard• Translate a deep understanding of our customers into products and solutions that drive significant customer value• Balance the long-term direction of a product with today's needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products• Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams• Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments• Set product direction with coordination, not isolation-taking into account how our products all work together to serve customer needs
Role
• Act as an expert, advocate, and champion for our product solutions• Support global product management team efforts with analytically driven input into strategic business plans and product roadmaps• Coordinate across cross-functional teams for product sales, usage and continuous product enhancements• Provide support for management of the product P&L and forecasting/budgeting discussions for the product• Monitor specific product performance metrics at all stages of the product life cycle, and make recommendations regarding solutions to issues• Effectively communicate strategy and vision up and down the organization• Play critical role in prioritizing development efforts as they align against product strategy• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals
All About You
• Analytical, solutions-oriented skillset with the ability to drive thought leadership• Strategic mind set to solve complex and ambiguous problems• Keen understanding of competitive offerings and industry trends in the self-service analytics space, and the ability to translate that understanding into meaningful actions and enhancements• Proven track record collaborating in cross-functional teams to deliver outstanding products and features• Excellent written and verbal communication skills including the ability to interface with clients• Highly organized and able to deal with multiple and competing priorities• Knowledge and skills using product management tools, (e.g. market and product plans, project timelines,• marketing research, pricing, business case development)• Strategic mind set to solve complex and ambiguous problems• Experience in managing analytical solutions designed for payments or a related financial services sectors preferred • Bachelor's degree in business or relevant experience
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • Bachelor’s degree in business or equivalent relevant experience
  • Analytical and solutions-oriented skills
  • Strategic problem-solving skills for complex and ambiguous problems
  • Understanding of competitive offerings and industry trends in self-service analytics
  • Experience collaborating with cross-functional teams to deliver products and features
  • Excellent written and verbal communication skills, including client interaction
  • Ability to manage multiple competing priorities
  • Knowledge of product management tools and practices, including product plans, timelines, market research, pricing, and business-case development
  • Experience managing analytical solutions in payments or related financial services

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support Retirement plans are presented as best-in-class with a high company match on 401(k) or local equivalents. Career materials and U.S. postings consistently highlight retirement matching as a standout feature.
  • Leave & Time Off Breadth U.S. postings describe generous paid time off including vacation, personal days, holidays, sick/safe time, and additional bereavement leave. A hybrid policy and a limited “work from elsewhere” option further support time away.
  • Parental & Family Support Company pages state a global minimum of 16 weeks of paid new-parent leave across birth, adoption, and foster, plus family-building assistance where permitted. Mental-health resources and caregiving supports are also emphasized.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

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