Sales Account Executive

Job Title

Sales Account Executive

Job Description

At IG, we are looking for innovative, motivated, curious, eager, and open-minded people. People who embody our three core values – who want to champion the client, raise the bar and learn fast together. We recruit based on excellence and believe that diversity is vital to success. We have zero tolerance for bullying, harassment, or any other behavior that stifles innovation and collaboration.

Your role in the Team:

As the Sales Account Executive you will be ensuring agreed targets (First Trades) and extending value add post conversion by pro-actively building relationships with new clients, as well as ensuring we maximize the revenue opportunity from our active and dormant clients’ base – in compliance with local regulations and internal rules. You will be managing own accounts autonomously, handling more complex sales scenarios (such as conversations that require a higher level of customization, decision-making or negotiation) with guidance from others and building strong client relationships.

Who we are?

Hello, we’re IG Group. No, not Instagram – though we're a pretty big deal ourselves.

We’re a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We’ve snapped up many awards for our top-class platforms and forward-thinking products.

We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love.

Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands, with people all over the world. Join us for an exciting future and let’s innovate together!

Job Responsibilities

CONVERSION

• Meet and beat headline quarterly target and primary KPIs by making a high number of outbound calls to prospects who have expressed an interest in IG

• Pro-actively build relationships with new clients who have recently registered with IG to help them get started and ensure a best-in-class experience.
• Demonstrate impeccable active listening skills on every call, listening with the intent to understand and support prospects in their first steps with IG.

• Collect account opening documentation, support leads with administrative tasks and steps to complete their application.

• Communicate and collaborate with Account Opening team and Compliance.

• Collaborate in content creation to educate clients (educational videos, webinars, etc) and optimize conversion rate.

• Inform clients in order for them to create tailored solutions from a range of options to meet individual needs.

REACTIVATION

• Pro-actively seek reactivation from lapsed clients through outbound calls.

RETENTION

• Develop a bespoke catch-up strategy and journey with new clients to ensure best in class support and experience and limit early months attrition.

• Co-moderate in-house webinars and seminars on a regular basis.

• Call out exercises to invite clients and prospects to events, seminars, etc.

The perks

It really is more than a job. We’ll recognize your talent and make sure that you can still have a life – at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off… the list goes on.

• Competitive salary
• Contribution to your medical costs
• Contribution to gym memberships
• Life insurance 
• Comprehensive global and local onboarding process – to the company and to your role
• Unlimited access to LinkedIn Learning Platform
• Employee-led LGBTQ+, Women’s, Black and Parents & Carers networks with annual budget for organizing events & projects that foster an open, diverse and inclusive culture 
• Option to participate and create ESG initiatives
• 2 additional days off a year for voluntary work 
• 1 additional day off to celebrate your Birthday 
• We work in hybrid working model (3 days at office, 2 days at home)

How you’ll grow

Your personal and professional development are important to us. As a company that’s constantly redefining the boundaries of possibility, we’ll challenge you to push yourself, accelerate your ambitions and rise to new levels of excellence. We know that’s a big ask, so we’ll make sure that you’re supported all the way, getting the backing you need and the recognition you deserve. If you connect with our vision and can get behind it, you’ll be rewarded with countless opportunities to experience new things and enhance your abilities.

Who we’re looking for?

You’re curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You’re also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas, and lead the way in creating inspiring experiences for our clients and everyone around you.

We don’t fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let’s raise the bar together.

Essential Skills and Qualifications

• Experience (minimum of 6 months) in a sales role and/or roles within a target-driven environment – i.e., high volume, telephone sales, commission-driven reward

• Experience in sales within a regulated environment would be a strong advantage.

• Experience in selling financial products would be an advantage.

• Fluency in German and English is compulsory.

Desirable:

• Entrepreneur mindset, and proactive, can-do attitude.

• Personal experience of trading derivatives, ETP products, shares and/or other investments would be beneficial.

• Knowledge of -any other language required in the country- would be a strong plus.

• Passion for financial markets, and to grow a career on finance.

Interpersonal Skills Essential:

• Curiosity, open-minded.

• Understanding the importance of collaboration and is driven to be the best in what they do.

• Embodying our three core values – to champion the client, learn fast together and raise the bar is key to succeed in this role.

Where you’ll work

As part of our hybrid working environment, you’ll split your time between home and the office. In this way, you’ll be able to enjoy a better work-life balance and always bring your best self to your role. At the office, you’ll have access to everything you’d expect from a world-class employer, such as a modern working environment, agile spaces, private quiet rooms and breakout areas.

Culture:

Ask our employees what their favorite thing is about working at IG, and you’ll hear an echo of ‘our culture’! That’s because you can come to work as your authentic self. The things that make you, YOU – like your ethnicity, sexual orientation, faith, age, gender identity/expression or physical capacity – can bring a fresh perspective or new skill to our business.

You’ll be welcomed into a diverse and inclusive workforce with a lot of creative energy. We welcome people from various walks of life; and anyone who wants to help us realize our vision and strategy.

So, if you’re keen to connect with our values, and lead the charge on innovation, you know what to do. Apply today!

Number of openings

1