Jobs at IG Group

Build and maintain internal developer platform components: CI/CD pipeline templates (GitLab), Backstage portal features, self-service tooling, SaaS toolchain integrations, pipeline automation, instrumentation of DORA metrics, and developer enablement materials.

Owns IG’s Singapore business end to end, including P&L, growth, client retention, local operations, commercial teams, product direction, regulatory engagement with MAS, partnerships, competitive positioning, and external representation. The role leads the market’s commercial and operational performance while balancing growth with compliant, sustainable practices under a CMS licence.

Senior regional commercial leader for IG APAC owning commercial strategy, pricing, planning, analytics and cross-market projects. Partners with market heads and product to align roadmap, drives capital allocation and board-quality decisioning, and builds a commercial analytics and delivery team to execute strategic initiatives across four APAC markets.

Freelance SEO copywriter and editor producing reactive news-led and evergreen content for UK/Ireland markets. Responsibilities include writing, editing, fact-checking market data, applying on-page SEO, maintaining brand voice, and meeting tight deadlines while converting AI drafts into publish-ready copy.

Assess and score client interactions (calls, chats, emails) against QA and regulatory standards using ScoreBuddy, identify conduct and Consumer Duty risks, perform root-cause analysis on negative outcomes, and deliver evidence-based feedback to drive coaching and quality improvements.

The ServiceNow Engineer will support, develop, and maintain core ServiceNow applications, focusing on integration, workflow optimization, and platform improvements while collaborating with the team and mentoring junior members.

Own and evolve IG's Honeycomb-centered observability platform; drive OpenTelemetry instrumentation across Java, Python and C++ services; define SLOs and alerting; participate in incident response and post-incident reviews; mentor engineers and produce runbooks, tooling, and standards to improve telemetry and reliability across a globally distributed microservices estate.

Build and operate production-grade batch and real-time data pipelines on GCP (BigQuery, Airflow, Kafka), ensure data quality via contracts and observability, develop connectors and integrations, support ML feature pipelines, and mentor junior engineers while contributing to engineering standards and CI/CD practices.

Lead and develop the Finance Systems team, own the strategic roadmap, manage day-to-day finance system operations, ensure financial controls and audit readiness, manage vendor relationships, drive automation and system transformation, and personally deliver technical workstreams including troubleshooting and integration.

Provide front-line support to global clients via phone, email, web chat and social media on trading products and platforms; execute phone dealing, resolve trade disputes, offer technical support for front-end and charting tools, perform audit checks and client administration, and engage clients about markets and offerings.

Serve as primary client contact for premium trading clients, delivering responsive service, desk coverage, CRM record-keeping, issue resolution with Dealing/Product/Operations, and identifying upsell/retention opportunities while supporting team SLAs and high CSAT.

Lead and maintain IG's reliability platform: implement observability (OpenTelemetry), SLOs/error budgets, automated safe deployments, chaos experiments, self-healing automation, CI/CD pipelines, and incident response. Mentor engineers, author SRE standards, run blameless post-incident reviews, and collaborate with platform and product teams to embed reliability across services.

Lead Corporate Actions, Payments, Portfolio Management, Transaction Reporting and Process Monitoring teams. Own performance, controls, regulatory compliance, risk escalation, and cross-functional stakeholder engagement. Drive process improvement, automation, and report KPIs to Operations leadership while developing direct reports and representing Client Operations in strategic initiatives.

The FP&A Analyst will analyze business performance, manage costs, support planning and forecasting, and provide ad hoc analysis to aid decision making.

The HR Business Partner in Tokyo will drive HR strategy, ensure compliance, manage employee relations, and lead improvement initiatives while supporting business leaders and culture engagement.

Lead the vision, roadmap and delivery of data products and services. Collaborate with data engineering, data science, architecture and stakeholders to prioritise backlogs, define epics/stories, drive adoption of cloud data tools (GCP), and shape metrics, processes and vendor relationships to realise business value from IG's data.

Lead developer enablement for Infrastructure & Operations by defining enablement strategy, designing persona-based curricula, running in-person SME-led workshops, producing developer-facing content, embedding with app teams during cloud migrations, measuring adoption outcomes, and continuously improving enablement to drive independent platform adoption.

Provide digital-first customer support via Intercom and phone, resolve product and trading queries, meet CSAT and productivity targets, escalate complex issues, contribute to process improvements and training materials, and champion excellent customer experiences in a hybrid team environment.

Provide digital-first customer support (primarily via Intercom) for global customers, resolve queries about products and trading platforms, achieve high CSAT and productivity targets, escalate appropriately, own interactions, and contribute to process and training documentation.

Provide digital-first customer support (via Intercom and phone) for global customers, resolve product and trading queries, meet CSAT and productivity targets, escalate appropriately, contribute to process improvements and training materials.