Jobs at IG Group

Own vision, strategy, and roadmap for IG's internal infrastructure platform (cloud, API gateway, storage, shared services). Rationalise platform landscape, define success metrics, run discovery with internal engineering customers, prioritise and maintain the product backlog, drive delivery with engineers, and ensure adoption through documentation and enablement while managing senior stakeholders and governance.

Lead the product lifecycle for leveraged CFD trading, navigating regulatory frameworks, driving delivery, and optimizing user experience on a mobile trading platform.

Manage and develop integrated financial and ICT risk frameworks, ensuring compliance with DORA and other regulations. Support ICAAP and regulatory reporting, partner with stakeholders on risk assessment for products and projects, and enhance ICT risk processes including contingency testing and registers.

As an EUC Engineer, you'll provide local and remote support for end-user computing, resolve technical issues, and improve processes. You'll administer Active Directory and support Windows and macOS environments, collaborating with global IT teams to enhance IT service delivery.

Lead lifecycle and CRM engagement across APAC from Singapore, designing event-driven campaigns, retention and winback strategies, optimizing trigger logic and A/B tests, and building predictive models to identify churn and drive reactivation.

The Web and SEO Copywriter will create search-optimized web content, conduct keyword research, collaborate with specialists, and ensure content aligns with SEO strategy.

Own and resolve complex end-to-end stock transfer cases, handle escalations and broker/custodian liaison, ensure compliance with FCA/CASS/HMRC ISA, coach junior analysts, support onboarding and strategic platform migrations, and maintain systems (Salesforce, JSM, TeX) while driving process improvements.

Own frontline dispute resolution for UK clients, investigating complaints across trading, platform, payments and onboarding. Resolve or escalate under FCA DISP/SRC rules, communicate with clients across channels, maintain case records, identify recurring themes, and work with Compliance, Operations, Product and Technology to drive timely, compliant outcomes.

Resolve the most complex and high-risk UK customer complaints, ensure DISP and FOS regulatory compliance, perform quality assurance and case reviews, document processes, contribute to reporting and root-cause analysis, liaise with Compliance, and help onboard and upskill new team members while maintaining audit-ready complaint records.

The Infrastructure Engineer will oversee and support virtualisation, storage, and backup systems, troubleshoot issues, and implement updates and automations.

Lead a global Workforce Management function for contact centres: own real-time operations, intraday management, forecasting, scheduling, capacity planning, unified productivity metrics, reporting, and WFM transformation while managing and developing a Bangalore-based WFM and RTA team.

The Internal Audit Manager will plan, execute, and report on assurance activities across various business operations, collaborating with the Internal Audit team.

Provide front-line technical and trade support for global clients across phone, email and web chat. Troubleshoot trading platforms (PRT, MT4/MT5, TradingView), REST/streaming APIs, VPS and EAs; handle trade investigations, incident triage, CRM logging, and liaise with Incident Management and Engineering while maintaining knowledge bases and meeting SLAs.

Ensure transaction reporting compliance with international and local regulations, produce and improve reporting processes, create business requirements for new regulations, liaise with internal stakeholders and cross‑country teams (UK, India, Singapore, Switzerland, Australia), and maintain accurate regulatory submissions.

The role focuses on modernizing legacy services using AI, improving delivery speed, and building AI-powered development infrastructure. Responsibilities include coding, implementing CI/CD pipelines, and training teams on AI workflows.

Lead commercial strategy for IG's UK Division, driving pricing, revenue optimisation, greenfield product propositions, and cross-functional initiatives. Manage a small commercial team, produce board-quality analysis and presentations, and partner with Product, Marketing and Compliance to unblock delivery and scale customer growth.

Design, build, and operate cloud-native frontend and backend services on AWS using React, React Native and TypeScript. Own end-to-end features, optimize performance for real-time trading workloads, implement testing and CI/CD, and mentor junior engineers to ensure scalable, reliable client-facing trading applications.

Design, build, test, and deploy AI-powered contact centre workflows and automations. Diagnose journey friction, run A/B experiments, refine prompts and agent-assist content, monitor containment/resolution/CSAT metrics, and iterate with stakeholders to improve client experience and operational efficiency at scale.

The IT Auditor will conduct technology and information security audits, identifying risks and supporting solutions to maintain operational excellence across IG's technology functions.

Senior P&L role owning growth and margin across Emerging Markets in Asia. Lead go-to-market, distribution, marketing, product and operations partnerships, regulatory and entity positioning, competitive intelligence, and stakeholder alignment to scale new-market entry and defend existing revenue.