Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
The Sales Acceleration Associate is an entry-level role designed for ambitious fresh graduates and early-career professionals looking to build a strong foundation in sales operations, customer support, and business processes. You will work closely with regional Sales, Account Executives, and cross-functional teams across APAC and India to ensure seamless execution of operational and administrative activities that directly support business growth.
This role offers exposure to global stakeholders, cutting-edge AI tools, and industry-leading communication technologies. It serves as an excellent stepping stone for individuals aspiring to pursue careers in Sales, Account Management, Customer Success, or other client-facing roles in the future.
What You'll Do
- Provide operational and administrative support to Sales and client-facing teams across APAC and India.
- Manage and process business requests such as pricing updates, account configurations, sender registrations, and contractual documentation.
- Coordinate with internal stakeholders to ensure timely completion of tasks and deliverables.
- Monitor and manage support tickets while maintaining high standards of accuracy and efficiency.
- Assist in gathering, organizing, and validating business-related information and documentation.
- Utilize AI tools and automation solutions to improve productivity and streamline operational processes.
- Collaborate with cross-functional teams including Sales, Product, Finance, Legal, and Operations to resolve requests and support business initiatives.
- Continuously identify opportunities for process improvements and contribute ideas that enhance team efficiency.
- Participate in knowledge-sharing sessions, trainings, and development programs to build business and client-facing competencies.
What We're Looking For
- Bachelor's degree in Business Administration, Management, Marketing, Information Technology, Communications, or other related fields.
- Candidates with around (2) years of working experience are also welcome.
- Strong written and verbal communication skills in English.
- Detail-oriented with excellent organizational and time management skills.
- Comfortable working with data, processes, and multiple stakeholders.
- Willingness to learn new technologies, business processes, and AI-powered tools.
- Proactive mindset with strong problem-solving abilities and a collaborative attitude.
- Ability to work effectively in a fast-paced and dynamic environment.
- Proficiency in Microsoft Office or Google Workspace is an advantage but not required.
Nice to Have
- Experience through internships, student organizations, or part-time work involving operations, customer service, administration, or project coordination.
- Familiarity with productivity or AI tools such as ChatGPT, Claude, or automation platforms.
- Interest in pursuing a future career in Sales, Customer Success, Account Management, or other client-facing roles.
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
#LI-SK1Skills Required
- Minimum 2 years of experience
- Passion for learning new technologies and tools
- Team player with strong interpersonal skills
- Excellent communication skills
Infobip Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.
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Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
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Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
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Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.
Infobip Insights
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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