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Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What this role is all about
As a Sales Acceleration Associate, you will support the teams that help drive business growth across the Asia-Pacific (APAC) and India. This is an entry-level opportunity designed for fresh graduates and early-career professionals who want to build hands-on experience in sales operations, customer support, and business processes within a global technology company. You will collaborate with Sales, Account Executives, and cross-functional teams while gaining exposure to AI-powered tools and communication technologies used by global businesses every day. If you are curious, proactive, and eager to learn in a fast-paced environment, this role offers a strong foundation for future client-facing career paths.
What you’ll do
Provide operational and administrative support to Sales and client-facing teams across APAC and India
Manage business requests related to pricing updates, account configurations, and contractual documentation
Coordinate with internal stakeholders to ensure timely completion of operational tasks and deliverables
Monitor and manage support tickets while maintaining accuracy and efficiency
Organize, validate, and maintain business-related information and documentation
Utilize AI tools and automation solutions to improve productivity and streamline processes
Collaborate with teams across Sales, Product, Finance, Legal, and Operations to resolve requests and support business initiatives
What makes you a strong fit
Bachelor’s degree in Business Administration, Management, Marketing, Information Technology, Communications, or a related field
Fresh graduate or candidate with up to 2 years of professional experience
Fluent in English & Thai, both spoken and written
Detail-oriented with strong organizational and time management skills
Comfortable working with data, processes, and multiple stakeholders
Curious and willing to learn new technologies, business processes, and AI-powered tools
Proactive, collaborative, and able to work effectively in a dynamic environment
Nice-to-have qualifications
Internship, student organization, or part-time experience related to operations, customer service, administration, or project coordination
Familiarity with productivity or AI tools such as ChatGPT, Claude, or automation platforms
Interest in building a future career in Sales, Customer Success, Account Management, or other client-facing roles
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
#LI-KA1Skills Required
- Interest in operational support, systems administration, or customer onboarding processes
- Accuracy and attention to detail across repetitive operational tasks
- Comfortable collaborating with multiple internal teams and stakeholders
- Willingness to learn internal tools, workflows, and pricing-related processes
- Organized approach to managing multiple requests and priorities
- Clear written and verbal communication skills in English
- Proactive mindset and readiness to support ongoing operational initiatives
Infobip Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.
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Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
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Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
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Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.
Infobip Insights
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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