Safety Investigation Program Coordinator

Posted 11 Days Ago
Be an Early Applicant
Dearborn, MI, USA
Hybrid
65K-166K Annually
Entry level
Automotive
The Role
Coordinates the operational and administrative support for vehicle safety-defect and compliance investigations. Tracks timelines, action items, deliverables, risks, and lessons learned across concurrent investigations. Organizes meetings, agendas, minutes, documentation, regulatory submissions, demonstrations, tests, and field surveys. Facilitates communication among engineering, manufacturing, customer service, suppliers, and global teams while supporting investigation resolution and process improvement.
Summary Generated by Built In

At Ford, we’re defining the future of human mobility with a strong focus on corporate responsibility. If you share this commitment, join the diverse team of passionate professionals within our Sustainability, Environment & Safety group. You’ll be a key contributor to our efforts to provide the technical and regulatory expertise necessary for advancing such critical initiatives as product safety, emissions, fuel economy, vehicle recycling and much more.
In this position...
Project management and product safety investigations support for Critical Concern Review Group (CCRG).

Responsibilities

What you'll do...
This position supports the Critical Concern Review Group (CCRG) team by coordinating the day-to-day operational and administrative backbone of safety-defect and compliance investigations. The role involves:
• Tracking investigation timelines, action items, and deliverables to keep cases on schedule.
• Scheduling, coordinating agendas for, and facilitating investigation-related meetings.
• Assisting in the preparation of presentations, reports, and investigation documentation in accordance with document-retention guidelines.
• Supporting submission of regulatory documentation when necessary.
• Coordinating logistics for special vehicle and component demonstrations for technical and non-technical audiences.
• Maintaining a lessons-learned tracker to help feed insights back into process-improvement and recall-prevention initiatives.
• Applying program-management tools (project plans, trackers, dashboards, RAID logs) to monitor multiple concurrent investigations and flag risks proactively.

Qualifications

You'll have...
• Bachelor's degree in Engineering, Business Administration, Program/Project Management, or a related field is prefered.
• Provide dedicated program-management support to the CCRG Chair and Deputy Chair, maintaining trackers, dashboards, and status reports across multiple concurrent safety-defect and compliance investigations.
• Plan, organize, and facilitate investigation-related meetings—building agendas, driving discussion, capturing minutes and action items, and following up with cross-functional stakeholders.
• Assist in preparing investigation documentation, presentations, and reports, ensuring accuracy, completeness, and compliance with document-retention and regulatory requirements.
• Coordinate cross-functional communication and information-gathering among Product Development, Manufacturing, Customer Service, Suppliers, and field organizations to support fact-finding for active investigations.
• Support logistics and coordination for special vehicle and component demonstrations, special tests, and field surveys.
• Maintain and update the team's lessons-learned repository.
• Partner with regional and global teams to help coordinate resolution of worldwide vehicle concerns, ensuring alignment on timelines and next steps.

Even better, you may have...
• PMP, CAPM, or similar program/project management certification.
• Experience coordinating cross-functional meetings or facilitating task forces in an engineering, automotive, or regulatory environment.
• Familiarity with safety, quality, or compliance investigation processes.
• Strong organizational, communication, and problem-solving skills with the ability to manage multiple priorities simultaneously.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage.
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more.
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.
• Vehicle discount program for employees and family members and management leases.
• Tuition assistance.
• Established and active employee resource groups.
• Paid time off for individual and team community service.
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day.
• Paid time off and the option to purchase additional vacation time.
This position is a salary grade 5 and ranges from $65,100-$109,300., This position is a salary grade 6 and ranges from $74,300-$124,500., This position is a salary grade 7 and ranges from $86,600-$144,900., This position is a salary grade 8 and ranges from $99,100-$166,200.     
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
Internal applicants: moving into this role may result in an adjustment to your current compensation based on the posted pay range for this role, taking into consideration your qualifications and other relevant factors.

For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid with a requirement to be onsite four or more days per week. #LI-Hybrid #LI-RZ1

Skills Required

  • Bachelor's degree in Engineering, Business Administration, Program/Project Management, or a related field
  • Strong organizational, communication, and problem-solving skills
  • Ability to manage multiple priorities simultaneously
  • PMP, CAPM, or similar program/project management certification
  • Experience coordinating cross-functional meetings or facilitating task forces in an engineering, automotive, or regulatory environment
  • Familiarity with safety, quality, or compliance investigation processes

Ford Motor Company Compensation & Benefits Highlights

  • Healthcare Strength — Eligible employees can access medical, dental, and prescription coverage starting on the first day, with some zero-cost plan options and free mental health support. Benefits materials highlight comprehensive healthcare as a core pillar.
  • Retirement Support — Employees can enroll in a 401(k)-style plan from day one, and some salaried plans include a company match of $0.90 per dollar on the first 5% contributed. Official summaries also describe financial-planning support.
  • Parental & Family Support — The package includes paid parental leave, fertility, surrogacy, and adoption benefits, plus a ramp-up program for new parents returning to work. Flexible family-care days and other time-off options support caregiving needs.

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The Company
HQ: Dearborn, MI
175,633 Employees
Year Founded: 1903

What We Do

Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.

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