Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Brampton office.
Shift: 6 Days, 3:00pm to 12:00am.
Responsibilities:
- Assist operations with truck and trailer hazmat labelling requirements to ensure accuracy and avoid regulatory infractions, penalties, and fines
- Obtain and review repair estimates, approve repairs in compliance with all D.O.T regulations
- Set daily, weekly and monthly tasks to follow-up on each breakdown and track resolution time frame
- Answer calls from drivers who have a maintenance issue with their equipment.
- Coordinate and schedule service (including vendors) and give an accurate start and completion time to the customer.
- Identify warrantable repairs and file claims with the appropriate vendor(s) or manufacturer(s) as needed
- Locate the appropriate vendor closest to the breakdown (search database and websites for repair facility) to ensure minimum wait time and quality repairs to minimize cost
- Maintain contact with both the customers and vendors to ensure the repairs are completed in an orderly manner
- Communicate with Dispatch and Maintenance Departments, Relaying maintenance information and timeline for resolutions and Track resolution time frames, making outbound calls to dispatch appropriate service to drivers/ owner operators
- Communicate any service disruptions and route changes due to down equipment to dispatch
- Maintain contact with vendor(s) during repair to ensure specific requirements are being met and coordinate payment methods to vendors.
Requirements
- Post-secondary diploma is preferred
- Previous experience as a Service Writer is an asset
- Report Generation: Possesses the ability to generate simple reports using basic functions in software and/or writing basic queries
- Knowledge of DOT regulations
- Knowledge of Truck maintenance and repair is required
- Availability to work either a Saturday or Sunday as part of your regular weekly schedule required
- Willingness to work in an office environment that is open 24*7, 365 days a year
Benefits
- Competitive Salary
- Healthcare Benefit Package
- Career Growth
Skills Required
- Post-secondary diploma
- Previous experience as a Service Writer
- Ability to generate simple reports using basic software functions or basic queries
- Knowledge of DOT regulations
- Knowledge of truck maintenance and repair
- Availability to work either Saturday or Sunday as part of the regular weekly schedule
- Willingness to work in an office environment operating 24 hours a day, 365 days a year
What We Do
Charger Logistics' strives to offer the best client focused logistics solution. We start with flexibility. By offering various safe and efficient solutions for all product sizes, weights and sensitivities our limits are minimal. Additionally, our network, various locations throughout North America and fleet size allow us to offer our clients what they need every time. Charger Logistics was founded in the early 2000's and has grown by leaps and bounds since then. From owning a single truck to owning a fleet of over eight-hundred trucks, two-thousand trailers including reefers, dry vans, chassis, flat beds, step decks and more! A lot has changed however, our commitment to our clients will never change.
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