AAA Club Alliance is seeking a Sabre (GDS) Travel Script/Workflow Specialist to join our dynamic Corporate Travel Team! This position is responsible optimizing, automating, and managing complex travel booking processes using the Sabre Global Distribution System (GDS). The incumbent would create scripting solutions (like Sabre Scriptwriter) to streamline repetitive tasks, improve accuracy, and enhance productivity for corporate travel agents or airline operations.
We are looking for a professional who is interested in working at AAA Club Alliance– a company known for its stellar brand, exceptional member service, a leader in the travel industry and an award winning work environment. AAA provides a bonus program + full benefits consisting of Medical, Dental, Vision, Prescription, Health Savings Accounts, 401k with company match, Short Term/Long Term Disability, Life Insurance/Dependent Life Insurance, Personal Accident Insurance, Health Advocate, Employee discounts, AAA Premier membership and so much more!
As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our comprehensive package includes:
Competitive annual salary; the starting base compensation for this position is: $55,284 - $91,173; depending on experience.
Annual Bonus + Annual Merit Increase Eligibility
Hybrid schedule (3 days on-site weekly) depending on location or possible work from home with prior approval.
Comprehensive health benefits package
Nearly 4 weeks of paid time off accrued during your first year
401(K) plan with company match up to 7%
Professional development opportunities and tuition reimbursement
Paid time off to volunteer & company-sponsored volunteer events throughout the year
Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability
The primary duties of the Sabre Travel Script/Workflow Specialist:
Script Development & Optimization: Create, maintain, and update automated scripts and workflows within Sabre GDS to reduce manual input.
Workflow Analysis: Analyze current travel booking workflows and troubleshoot reservation, ticketing, or itinerary issues.
Process Improvement: Identify bottlenecks in the reservation process and implement, test, and document new automation tools.
Technical Support & Collaboration: Collaborate with IT, travel agents, and suppliers to ensure smooth implementation of new technology and resolve complex booking scenarios.
Quality Assurance: Ensure all automated processes and bookings comply with travel policies, regulatory standards, and fare rules.
Other duties as assigned.
Required Skills and Qualifications:
Bachelor’s degree in Business or related field; commensurate experience may be considered in lieu of degree.
5+ years experience in Corporate Travel
Expert Sabre Knowledge: Deep knowledge of Sabre GDS formats and commands.
Automation/Scripting Skills: Experience with automation tools, scripting languages, or workflow software in a travel environment.
Analytical Abilities: High attention to detail for troubleshooting and identifying workflow inefficiencies.
Communication: Ability to collaborate with technical and non-technical teams, including agents and airlines.
Strong organizational and time management skills.
Effective written and oral communication skills to enable accurate completion of assignments and effective interactions with all levels of Associates.
Ability to work independently and respond to changing work priorities.
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Full time Associates are offered a comprehensive benefits package that includes:
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
- And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Admin - Clerical
What We Do
For more than 100 years, we’ve been helping people get to where they’re going. We were founded on Roadside Assistance, but have progressively expanded our offerings to include insurance, retail, and travel services in order to assist more customers. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. AAA Club Alliance received the prestigious Ragan Diversity Award for Allyship in Action in 2021 and in 2023 was a finalist for Ragan’s Corporate Social Responsibility & Diversity Award for our Stepping Up for Hunger campaign. For more information, please visit www.AAA.com/Careers and follow us on social media @AAAClubAlliance.
