Position Description:
ServiceTrade is hiring for an Emerging Market SDR which plays a crucial role in generating leads and driving revenue growth. This individual will be responsible for prospecting, qualifying leads, and setting up appointments/demos for the sales team. The ideal individual should possess a combination of skills, qualities, and experiences that make them successful in this role.
Our Expectations on the Job:
- ~65 calls per day in order to develop qualified opportunities
- Qualifying of potential prospects
- Handle objections and position the product for success.
- Deliver a strong understanding of our target market, industry knowledge, and value proposition.
- Book demos with the Territory Managers/Account Executives
- Aid in overall revenue goals
Work Environment:
- Hybrid environment split between home office and our Headquarters in Research Triangle Park; you MUST live within a commutable distance
- Work hours: 8a-5p OR 9a-6p Eastern
Knowledge and Skills:
- Experience prospecting through both outbound and inbound motions
- Strong understanding of CRM (preferably Salesforce)
- Experience with tools like Zoominfo, LinkedIn, etc.
- A few notable failures that indicate you are not afraid to accept risks and take challenges is a plus.
- High intellect to grasp selling concepts and learn selling skills.
- Strong problem-solving skills.
- Excellent written and verbal communications skills, including presenting tailored messages.
- Good social networking skills to meet and engage.
Growth Opportunities:
- Up the ladder -> MidMarket SDR
- Closing roles -> Account Executive/Territory Manager
- Management
- Laterally within the organization (Support, Account Management, Success, Enablement, Operations
A few things you'll want to know:
What does ServiceTrade do?
ServiceTrade is the software platform that helps commercial mechanical and fire contractors grow their profit. We help contractors control costs by improving service and project operations and equipping technicians with the tools they need to work more productively during a persistent skilled labor shortage. In addition, serviceTrade helps contractors grow quality revenue by selling more service and inspection agreements and providing a premium experience that increases customer loyalty.
Ok, so why should I care about that?
Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before.
What kind of working environment do you have?
We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our Meet the Team page.
What kind of benefits do you offer?
- Medical with Blue Cross Blue Shield NC (2 options)
- Dental and Vision with Unum
- Company-paid Life insurance, STD and LTD
- Voluntary benefits including Supplemental Life Insurance, FSA and Dependant Care, Critical Illness and Accident
- 401(k) with up to 3% employer match and NO vesting period
- Flexible PTO policy
- 10 company holidays
- Parental Leave
- Quarterly Volunteer Program
Want to know more?
Go ahead and apply! Let’s get to know each other.
#LI-onsite
EEO Statement:
ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
his employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered.(AL,AZ,CA,CO,CT,DE,FL,GA,IL,IN,KY,MD,MI,MO,NY,NC,OH,OR,PA,SC,TN,TX,UT,VA,VT,WA)
Please Be Aware of Recruiting Scams
To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.
What We Do
ServiceTrade helps commercial service companies deliver an amazing customer experience and increase the value of their business.
ServiceTrade is a software as a service platform that manages job scheduling, technician scheduling and efficient routing for single or multiple offices in an easy user interface. Documentation of the work performed is stored online and delivered to customers’ inboxes for always-on access to service history. Online communication and coordination between field technicians, the home office, and the customer make each appointment more professional.
In the book The Digital Wrap: Get out of the Truck and Go Online to Own Your Customers, ServiceTrade CEO Billy Marshall describes techniques for taking service activities online to strengthen customer relationships and maximize the value of your service contracting brand. Get the book at digitalwrapbook.com.