SaaS Administrator 2 - IT Operations

Reposted 5 Days Ago
Easy Apply
New York, NY
Hybrid
110K-150K Annually
Mid level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
We are building the monitoring and security platform for developers, IT ops teams and business users in the cloud age.
The Role
As a SaaS Administrator, you will manage SaaS applications, automate workflows, and ensure efficient operations, collaborating with teams to improve user experience.
Summary Generated by Built In

The IT Operations - SaaS team is responsible for the SaaS landscape that Datadog employees around the world use on a daily basis to successfully do their jobs. As a SaaS Administrator 2 for the Enterprise IT Operations - SaaS team, you will maintain and improve SaaS services at Datadog such as Google Workspace, Slack, Zoom and hundreds of other SaaS applications. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

  • Configure, troubleshoot, monitor, and administer our catalog of SaaS applications.
  • Implement and maintain integrations between our SaaS applications.
  • Automate workflows and tasks to increase efficiency across our SaaS application catalog.
  • Collaborate with our Engineering and Business Systems teams to improve SaaS experiences for our users.
  • Serve as a point of escalation for the IT Support team on SaaS-related issues and participate in an on-call rotation.
  • Maintain documentation related to SaaS application policies, procedures, and features.

Who You Are: 

  • You have experience in administering Google Workspace and other common SaaS applications such as Slack and Zoom.
  • You have experience with automation and APIs across a variety of SaaS platforms.
  • You are familiar with regulated environments including SOC II, SOX and FedRAMP.
  • You are familiar with Single Sign-On technologies such as SAML.
  • You have a passion for learning new tools and technologies while working in a fast-paced, high growth startup environment.


Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.


Benefits and Growth:

  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • Intradepartmental mentor and buddy program for in-house networking
  • An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
  • Free, global mental health benefits for employees and dependents age 6+
  • Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

The reasonably estimated salary for this role at Datadog ranges from $110,000-$150,000, plus a competitive equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

To conform to US export control regulations, candidates should be eligible for any required authorizations from the US government. This job is available in various departments within our company; to conform to US export control regulations, some of these roles may require candidates to be eligible for any required authorizations from the US government.


Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:
$110,000$150,000 USD

About Datadog: 

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Top Skills

APIs
Atlassian Confluence
Atlassian Jira
Google Workspace
Slack
Zoom

What the Team is Saying

Emu
Tammy
Tay
Othmane
Olivia
LJ
Norma
Sarah
Angel
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
6,500 Employees
Year Founded: 2010

What We Do

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.

Why Work With Us

At Datadog, we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems, innovate pragmatically, and grow together. We promote from within, provide mentorship and opportunities for career development, and support our colleagues in the process. Best of all? We truly love what we do.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Datadog Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.

Typical time on-site: 3 days a week
HQNew York, NY
Singapore Office
New South Wales
Amsterdam, NL
Bengaluru, IN
Company Office Image
Boston, MA
Denver, CO
Dublin, IE
Hanyang, KR
Lisbon, PT
United Kingdom
Madrid, ES
Company Office Image
Mexico, MX
Company Office Image
Paris Office
San Francisco, CA
Tokyo, JP
Learn more

Similar Jobs

Datadog Logo Datadog

Manager II, Engineering - SDLC Developer Experience

Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Easy Apply
Hybrid
New York, NY, USA
6500 Employees
234K-300K Annually

Datadog Logo Datadog

Data Scientist

Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Easy Apply
Hybrid
New York, NY, USA
6500 Employees
187K-240K Annually

Datadog Logo Datadog

Program Manager

Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Easy Apply
Hybrid
New York, NY, USA
6500 Employees
105K-125K Annually

Datadog Logo Datadog

Manager I, Engineering - AI Platform, Annotation & Evaluation

Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Easy Apply
Hybrid
New York, NY, USA
6500 Employees
187K-240K Annually

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account